We are seeking an EL1 Senior Desktop Standard Operating Environment Engineer Open to : Must hold a current Negative Vetting Level 1 (NV1) Location : ACT, NSW, QLD, SA, VIC Canberra -the work is to be performed at the buyer’s premises. Adelaide-Brisbane-Melbourne-the work is to be performed at the buyer’s premises. (some remote working arrangements may be considered on a case by case basis) Sydney - working arrangements will be considered on a case by case basis. Role : The Senior Desktop Standard Operating Environment Engineer will oversee all aspects of desktop Standard Operating Environments including design, configuration, deployment, technical security and operation of desktop related components. Requirements Essential Criteria Minimum of 3 years’ experience in SOE migrations, projects, and implementation. Minimum three plus years experience as a Windows Desktop SOE Engineer in enterprise environments. Strong technical knowledge of Microsoft Endpoint Configuration Manager including SCCM, Intune, Active Directory – Group Policy Management, RBAC,AppLocker and WDA. Strong Scripting ability (PowerShell, VB Script). Experience with facilitating large and enterprise scale software deployments,upgrades, and enhancements of environment wide configurations including user policies, device policies, security policies and automation scripts through enterprise grade endpoint management platforms. Experience in VPN technologies and Active Directory – Group Policy Management, RBAC, M365 Security Products (Microsoft Defender). Key Tasks Provide third level support for users and managed personal computing devices. Provide broad technical support for project build, test and solution deployment activities. Monitor, tune and maintain ICT software components and perform system testing. Liaise with the infrastructure team in the design, procurement and deployment of hardware and related assets. Schedule and perform regular maintenance and updating of supported products. Perform technical operations for ICT solutions. Maintain technical system information in service tools. Perform daily monitoring activities. Execute technical change management. Prepare a range of technical and corporate documentation. Escalate issues that adversely impacts on policy, performance and/or service. Collaborate with stakeholders to resolve issues and ensure effective and timely implementation of business solutions.