Audience Republic is an all-in-one CRM & marketing platform for events & venues. Our customers are some of the largest names in the world — including events featuring artists like Taylor Swift, Paul McCartney, Post Malone, Elton John, RUFUS DU SOL, ODESZA, and Flume. We are a fast growing technology startup in B2B SaaS, and have raised $12m in funding. We are looking for an experienced QA engineer to support our developers with designing and implementing tests, debugging and defining corrective actions. The QA tester role plays an important part in our company’s product development process. Our ideal candidate will be responsible for conducting tests before product launches (and at various stages of the development process) to ensure software runs smoothly and meets client needs, while being cost-effective. If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, we’d like to meet you. Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards. What will you do? Review and analyze system specifications, Collaborate with Engineering to develop effective strategies and test plans, Execute test cases (manual or automated) and analyze results, Evaluate product code according to specifications, Create and run SQL queries in Postico (or equivalent) to validate test results against backend data, Create logs to document testing phases and defects, Report bugs and errors to development teams, Track issues and bugs after reporting and ensure they have been Help troubleshoot issues Conduct post-release/ post-implementation testing Work with cross-functional teams to ensure quality throughout the software development lifecycle Ensure that the Audience Republic experience spans a wide range of devices, from desktop to mobile. Communicate with other team members to determine the best solutions to difficult problems. You are someone who Has 2 years of experience with a variety of different testing techniques such as UI Testing, Automated Testing, Test Driven Development Strategies and others, Experience in project management and QA methodology Familiarity with SQL is a strong plus, however, this can also be learned on the job, you must have some experience with running DB queries and being able to analyse results, Ability to document and troubleshoot errors Has strong communication skills Has attention to detail Has analytical mind and problem-solving aptitude How do we work? Customer Obsessed - You'll be obsessed with our customer, becoming an expert on their problems and how to solve them. You'll be focused on contributing to an amazing experience for our customers. Raise The Bar - You are always pushing the boundaries of what you are capable of. You'll be constantly improving and levelling up your skills. Massive Impact - You think like an owner, and always focus on making an impact on collective goals, not just your own individual goals. Hungry & Humble - You really want it, are resilient and tenacious. You have a strong work ethic, but also have the humility to receive feedback, or be open to new approaches.