The RoleWe have an exciting opportunity for an experienced Retail Sales Assistant to join our team in our Claremont storeResponsibilities will include:Provide an exceptional customer experience, through authentic and meaningful interactions with our customersDemonstrating strong product knowledge to assist customers in making the best product choiceCollectively achieving and exceeding sales targets and KPISSupport other team members to ensure business goals are metContributing to the overall presentation of the store through merchandising and general housekeepingProcessing and replenishing stock according to company standardsAssist in the implementation of promotional & visual merchandising initiativesShow initiative and be a great team player What are we looking for?Strong experience working in a fashion retailer or a customer service environmentA genuine love and understanding of our brandThe ability to deliver exceptional customer service, creating a memorable experience and understanding our customer needsYou will have outstanding communication skillsStrong sales and negotiation skillsA 'can do', hands on styleA proven ability to integrate and become a valued team memberYou are passionate about all things fashion with great visual merchandising and styling skillsAvailability to work Monday, Tuesday Thursday and Sunday (21.5 hours week 1 and 19 hours week 2)Flexibility to work increased shifts as required (increased hours over Christmas, peak periods and covering leave of team members) At GAZMAN we provide:Generous product allowance 50% clothing discount off all of our brands (GAZMAN, Perri Cutten, & Cable Melbourne)Fantastic reward and recognition opportunities throughout the yearAn amazing 'refer a friend' program, where you can earn up to $1500 per referralThe opportunity to build your career with a successful, established and trusted Australian brandA friendly, motivating and rewarding team environment, where achievements are recognisedA highly supportive management teamOpportunities to work across our other brands About usAustin Group is an established Australian owned and family run fashion retailer and wholesaler that includes some of Australia’s most iconic menswear and womenswear brands. Our portfolio of brands include GAZMAN, Cable Melbourne and Perri Cutten. We proudly operate over 130 retail stores in Australia and supply to over 150 wholesale locations throughout Australia and NZ. Since 1974, GAZMAN has been providing our exceptionally loyal customer base, a style that works for them, in a manner that says we care about them.We provide contemporary menswear outfit solutions for every occasion and we are best recognised for outstanding quality, exceptional customer service and great value across the entire menswear range.Winners of the Retailworld Australian Retail Employer of the Year 2023 - voted by our team Our CultureOur collaborative approach aims to provide a family environment in which we do our best to ensure every interaction serves to build a truly personal relationship. We are authentic, go beyond the expected and are passionate about our brand and the customer experience we provide. We are always on the search for passionate and energetic individuals who will be great brand ambassadors for our company and will join us on our journey as we grow and evolve this iconic Australian brand. Join us and love what you do. It makes for a great day at work Employee testimonials"GAZMAN feels like family, in fact I feel we are a family, it’s totally team work and everyone is so approachable and helpful. I’m happy and I look forward to going to work and the challenges it gives me each day" P. Conneally, WA“Having worked previously at large scale organisations, one thing I noticed immediately at Austin Group is the sense of connection. Family owned and run, there is a real feeling of growth across each of the brands. Everything you work on is meaningful which provides excitement in the roles that we do. There is no shortage of passion at Austin Group” Dean – Austin Group | Head of CRM If you have a positive and enthusiastic attitude and are looking to join a highly dedicated and passionate team, please apply online through Seek or email your application to jointheteamaustingroup.com.auDue to the high amount of applications, only short-listed applicants will be contacted.