Leverage your ability to coordinate by taking on a pivotal role in enhancing our customer connections within our tightly knit team. 12-month Fixed-term contract position Located in St Marys with parking facilities Option to work remotely one day a week after training About The Company Our Client leads the global market in innovative building technologies, aiming to propel a net-zero emissions future while prioritising human and environmental health. About the Role In your capacity as a Customer Service Coordinator, you are tasked with providing exceptional customer service to our diverse clientele. Key Responsibilities Engage with customers over the phone, electronically, or in person (on rare occasions). Collaborate with the Quality department to resolve customer complaints efficiently. Work closely with the production scheduling team on order details. Inform customers about product delivery timelines. Accurately enter customer orders into the system in alignment with production and delivery schedules. Skills and Experience Proficient in computer usage, especially MS Word and Excel. Capable of meeting deadlines independently. A keen eye for detail and a high level of accuracy. Strong mathematical skills. Familiarity with SAP is beneficial, though not mandatory, as training is provided. Excellent communication skills and telephone etiquette. Click the " APPLY " button now