If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 78568 Time Type: Full Time Move forward as Customer Service Specialist at DSV in Eindhoven You are an essential link in our team, where customer satisfaction is paramount. Your customer-oriented approach thrives in our international work environment. You get it done The close collaboration with our clients operating in the hi-tech and automotive sectors to understand their needs and provide solutions that exceed their expectations: you will be working on it. How you do this? As a customer service specialist, you are responsible for all operational activities for seven to eight international key-accounts. You are also the main point of contact for them, as well as for customers and international colleagues when it comes to questions or problems. You get this done by: actively working with your colleagues to organize shipments to and from the warehouse for the customers; maintaining contact with carriers and internal colleagues (regarding sea freight, road transport, and express); being responsible for accurate inbound and outbound processes and the corresponding stock levels in our warehouse management system; ensuring timely planning and feasibility of shipments. Your team stands out within DSV for the sociability and approachability of how we interact with each other. It is a close-knit team that helps each other where necessary We certainly work hard, but laughter is definitely part of it You are given the freedom and space to fulfil this role in the best possible way. We are DSV, we grow DSV is a global provider of transport and logistics services. With offices in more than 80 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses. Make customer satisfaction your driving force and experience how each successful shipment makes the customer realize that their cargo is in good hands with us - that is the power of the Customer Service Specialist, says Rolf Sliphorst, Operations Manager. In the Netherlands, we operate from over 25 branches, with more than 3,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together. You bring experience within a logistics environment. Additionally, if you have experience in a similar role, that's a plus; proficiency in Dutch and English languages. It all counts for this vacancy of Customer Service Specialist in Eindhoven. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV. You get Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment we also offer: A salary tailored to the knowledge and experience you bring; 28 holidays per year, 5% gratuity and 8% holiday pay; access to knowledge and training via our DSV Academy and external training courses. This allows you to grow and influence your career path. And, of course, a really fun team that you will be working with Move forward Send your resume with motivation or leave your details and we will contact you. Any questions about this vacancy? Our corporate recruiter Manouk Lips answers all your questions via 31 (0)6 5188 5961 or manouk.lipsdsv.com . DSV - Wereldwijd transport en logistiek DSV biedt een dynamische werkomgeving die inclusiviteit en diversiteit stimuleert. We doen zaken op een integere manier, met respect voor verschillende culturen en de waardigheid en rechten van individuen. Als je bij DSV komt werken, werk je voor een van de best presterende bedrijven in de transport- en logistieke sector. Je maakt deel uit van een getalenteerd team van ongeveer 75.000 medewerkers in meer dan 80 landen, die gepassioneerd werken aan het leveren van geweldige klantervaringen en diensten van hoge kwaliteit. DSV streeft ernaar het voortouw te nemen op weg naar een duurzamere toekomst voor onze sector en wij zetten ons in om te handelen met respect voor de natuur. Wij bevorderen samenwerking en transparantie en streven ernaar getalenteerde mensen aan te trekken, te motiveren en te behouden in een respectvolle cultuur. Als je gedreven en getalenteerd bent en deel wilt uitmaken van een vooruitstrevende en veelzijdige organisatie, dan ondersteunen wij jou om je potentieel te bereiken en je carrière vooruit te helpen. Bezoek dsv.com/nl en volg ons op Instagram\NL LinkedIn , Facebook , TikTok\NL en Twitter\NL open/close Print Share on Twitter Share on LinkedIn Send by email Job area: Customer Service Customer Service Specialist Eindhoven