Oxenford, Full Time, Customer Service Vacancy Listing Dates 15/03/2024 to 12/04/2024 Please Quote Reference Number 95523 Immediate start available Remuneration: $70,000 - $80,000 Join the team at Springbok Foods in Oxenford Springbok Foods is a national wholesale distributor and retailer of the largest range of South African groceries and good products in Australia. They are currently looking for a Customer Service Manager to join their team in Oxenford, QLD. In this role you will be responsible for : Assist with the recruitment and training of new staff members for the customer service area; Collaborate with other departments and stockists to ensure seamless communication and coordination in identifying and addressing customer needs and expectations; Develop, review and implement service standards, policies and procedures concerning customer relations and goods and services provided; Ensure operational efficiency within the customer service area; Manage, motivate, and provide direction and performance reviews to customer service team members and develop programs for continuous improvement; Plan, administer and review customer and after-sales services to engage the customer, follow up on customer satisfaction and facilitate organic growth. To be considered for this position, you will need to have a level of skill commensurate with a Diploma or higher qualification and at least 2 years of relevant post-qualification employment experience OR at least 3 years of relevant employment experience. A remuneration of $70,000 - $80,000 will be offered to the successful candidate. This is a full time position, an immediate start is available. APPLY NOW and fill in the online application form.