About the role In this role you will handle customer inquiries, delivering tailored solutions through inbound/outbound calls, live chats, emails and social media in our call centre. Drive excellent customer experiences by creatively problem-solving and ensuring professional support. Experience daily variety while delivering exceptional service to each customer. Key details Full-time Operational Hours: Monday Saturday 9am to 5:30pm (rotational roster). Commencing ASAP Located at Brickworks Place, Rochedale, QLD (FREE Parking). Australian Based Role About you You will have a history of effortlessly nurturing customer connections, masterfully untangling intricate inquiries, and exhibiting unwavering resilience and adaptability in every customer interaction. Your prowess in harnessing technology to navigate diverse systems, all while staying attuned to customer needs through attentive listening, will set you apart as an invaluable asset to our team. What we can offer you Engaging and comprehensive paid training. Diverse and inclusive work environment, where our collective strengths empower us. Immerse yourself in a vibrant culture that thrive on values like fun, respect, integrity, innovation, and transparency. Unlimited access to a trusted mental health and wellbeing platform. Join a multi-award-winning customer experience organization with a legacy spanning over 40 successful years. Our promise to you There is no rule that says that work can't be fun. We promise that every day will be different and that fun will be had. We promise you an opportunity to grab a job and stay for a career. We promise you rewards for a job well done and an inclusive culture. We're committed to continuously improving and maintaining our diverse and inclusive workforce. We believe in having a PURPOSE. Investing in our PEOPLE, and being PASSIONATE about what we do.