Talent – Specialists in tech, transformation & beyond Government - State (Government & Defence) Senior UX/UI Designer , Business Technology Services Division Up to two roles in the Business Technology Services Division, ongoing or 12-month fixed term Salary $117,718 - $128,897 plus 11% superannuation - VPS Grade 5.2 Based in Melbourne CBD or Ballarat, with work from home opportunities What we offer The State Revenue Office is the Victorian Government's revenue management agency, administering a range of taxes, duties, levies, grants and subsidies. We aim to develop our people to achieve great outcomes for the Victorian community. We offer flexible working arrangements and a workplace culture that is rewarding and productive, where contributions are valued and recognised, expectations are clear, and treatment is fair and equitable. We are an equal opportunity employer that is committed to providing an inclusive, accessible and safe working environment. Find out more about working at the SRO at sro.vic.gov.au/careers, or via our LinkedIn page. The opportunity You will be working within the delightful, collaborative, close-knit Human Centred Design Team alongside other highly experienced HCD professionals as we work together to improve the experiences of our customers, staff and partners. We are part way through a transformation program and are looking for your support on the exciting steps of translating the current state research into concepts and designs that will bring improved experiences for all. Our Senior User Experience Designers focus on ensuring customers can use our services intuitively and with minimal assistance and are clear about their rights and obligations. In this role, you will work collaboratively within a cross-functional team that is shaping our digital products and customer experience. This role is a key contributor to the SRO's significant systems transformation program. Reporting to the Human Centred Design Team Lead, you will be responsible for: Leading consultations and workshops with customers and other stakeholders. Closely collaborating with agile teams and to share and align design directions. Researching, conceiving, sketching, prototyping and testing digital product experiences. Translating concepts into user flows and wireframes to create intuitive user experiences. Making strategic design and UX decisions about both core and new functions and features. Who we are looking for To be successful in this role, you will have: Excellent collaboration and customer advocacy skills. At least four years' experience in leading user-centred design initiatives. The ability to rapidly visualise design concepts using standard UX software. Excellent communication skills to clearly explain complex ideas. Conceptual and problem-solving skills. Preferably have worked on complex enterprise systems and staff facing user interfaces. How to apply Submit an application via the 'Apply now' button by 11.59pm on 11th March 2024. You will need to upload a completed application form and resume. Please ensure you address the KSC in your application. More information You can find out more about this role via the position description. You can also contact Donal McCann - Talent International on 0407 190 217 . Please note, as part of our selection process, we conduct pre-appointment checks including those related to references, identity, qualifications, work history, work visa, and police record history. This role is subject to a probation review. Report this job advert Don’t provide your bank or credit card details when applying for jobs. Thinking about a career as a User Experience Designer? Explore job and salary trends, in-demand skills and role reviews. J-18808-Ljbffr