Join Us and You Will: Grow your career in a supportive, nurturing environment Have access to flexible working practices Enjoy working as part of our close-knit, supportive team Play a critical role in our mission to deliver excellent customer service About the Role You will be joining a friendly and supportive team of approximately 50 Administrative Clerks who work between several departments, including Ramsay Health Care Plus, Main Reception, Sessional Suites, Emergency Department, Operating Theatres and a variety of Medical/Surgical wards. Your key responsibilities will include but are not limited to: Ward administration duties Front reception Emergency Department administration Patient pre-admissions/theatre bookings Reviewing and submitting patients' relevant paperwork Processing patient Health Fund Information. This is a fast-paced position and a crucial part of ensuring our patient's journey through the hospital is as smooth as possible. You will report to the Administration Team Leader. Your skills and experiences The ability to converse and be empathetic while managing a busy flow of admissions and discharges is a key skill needed for this role. You will have strong communication and interpersonal skills and should be comfortable working in a team of doctors, nurses, allied health, administrators, and support services staff. You will also bring: Previous medical administration experience is preferable Experience managing patient pre-admissions (desirable) Confident in reviewing patient's health fund eligibility A positive and welcoming customer service skillset An understanding of medical terminology is preferable Demonstrated ability to work effectively as part of a high-performing team Strong computer skills with a clear understanding of the MS Office suite Any relevant administrative qualifications will be highly regarded. The ability to work with minimal supervision Demonstrated data entry skills, including accuracy and speed Experience in Meditech (desirable) Remuneration On offer is an hourly rate from $30 casual loading where applicable and superannuation based on qualifications and experience. About Us St Andrew's Ipswich Private Hospital is a 203-bed hospital and is revolutionising private health care in the Ipswich and West Moreton region. We've been growing and expanding our clinical capabilities and have recently opened the region's first private emergency department along with a new intensive care unit which supports the Emergency Department. What's in it for you? Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression. Discounts: Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support. Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more. Please note casual employees may not be eligible for all benefits. Requirements Must provide a National Police check conducted within the previous 12 months According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases, which may include Covid-19. To Apply All applications must be lodged online. Applications made by recruitment agencies will not be considered. Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com For enquiries, please contact: Kathryn Lumsden via LumsdenKramsayhealth.com.au