Prominent WA brand and purpose driven organisation $127,902 11%Super Flexible working options available About the role We currently have a 12 month maternity leave contract available within our Digital Product Delivery space. As a Senior UX Designer, you will support project teams to design and deliver end-to-end user experience across new digital products. You will be passionate about what matters most to customers and thrive on designing seamless, user focussed digital experiences. You will also be a passionate collaborator, working with stakeholders, Business Analysts, Project managers, UI designers, content planners and developers to solve customer and business problems This position is full-time, where you'll be in a position to enjoy flexible working arrangements. You can join teams in our Balcatta and Leederville offices as well as have the ability to work from home, which means you'll have more time for the important things in life. No explanations required. Other benefits include but not limited to; Social Club, Mental health Wellness Leave, On-site gym, Salary packaging, Professional development opportunity. What the role will involve: You will drive the strategic vision and design of new digital products and experiences for our residential and non-residential customers. Design class-leading self-service platforms to surface customer's water use information and encourage water saving behaviour. Deliver required digital experience outcomes arising from the organisation's CX, digital, channel, content and customer technology strategies. Drive and collaborate on user research and usability testing to understand customer behaviour, refine design approaches, and validate solutions. Planning and managing UX project delivery and BAU tasks autonomously Facilitate design thinking workshops and business subject matter experts to identify issues, solutions and to synthesise requirements. Work alongside Business and Systems Analysts and vendors to understand system structure, capabilities and constraints to design viable concepts and designs. Use research insight & data to understand user pain points and translate them into new digital experience. Work with agile, cross-functional project teams to design and deliver value for the customer as part of end-to-end, omni-channel experiences. Provide guidance for the digital product owner/s and product manager to ensure new products deliver on customer and business outcomes Manage and set online user experience standards for consistency aligned to the Corporations' strategic objectives and industry best practices. Manage and maintain the corporation's design system alongside our user interface designer. Design user flows and wireframes for prototyping and proof of concept Key skills and experience: 5 years of experience in UX design Tertiary level qualification in a relevant and related discipline. Relevant UX design experience across complex web, portal and mobile experience projects. Demonstrated experience with design and prototyping tools to create a wide variety of deliverables, including flow maps, wireframes, mock-ups, and prototypes. Demonstrated experience in delivering successful digital customer experience projects and initiatives. Demonstrated experience in creating and maintaining of design systems in Figma and Adobe XD Awareness of digital strategy in support of business objectives and customer requirements. Solid understanding of design thinking and agile development processes and methodologies with a strong focus on human centred design, ideally in a large and complex organisation. Proficiency in workshop planning and facilitation. Understanding of web accessibility including WCAG 2.1 standards Understanding of Mobile First design/approach Apply: If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your ability to meet the requirements of the role. Applications close: Thursday 14th March 2024 Please note: As part of the recruitment process you will be required to complete Pre-Employment screening which may include a medical, qualification check, police clearance and Australian working rights check. Our commitment to a diverse and inclusive workplace Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community. We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA folks and people from culturally and linguistically diverse backgrounds. Applicants with disability who require adjustments, or alternative methods of communication in the recruitment process, can contact a Recruitment Officer at recruitmentwatercorporation.com.au or 08 9420 2000 To read our diversity and inclusion statement, please visit our website '524572