Make a genuine difference working with the dedicated team at the Currumbin Wildlife Sanctuary Voted one of the Gold Coast’s most popular tourist destinations Unique opportunity to be part of a value-led and future focused organisation About National Trust Queensland & the Currumbin Wildlife Sanctuary Voted one of the Gold Coast’s most popular tourist destinations, Currumbin Wildlife Sanctuary is the crown jewel of the National Trust of Australia (Queensland) [NTAQ] properties. As one of Queensland’s earliest nature-based tourist destinations, the Sanctuary is a physical embodiment of everything the NTAQ represents: to protect, conserve, and celebrate the Environmental, Built and Cultural heritage of our State. As we continue to welcome visitors to the Currumbin Wildlife Sanctuary, we have an opportunity for a experienced and energetic Retail & Photography Manager to join our Team. This position would be suitable for an individual who has previous experience as a Flagship Store Manager. Here at Currumbin Wildlife Sanctuary, we deliver a fast-paced Retail experience, always in combination with excellent Guest service. Our Retail and Photography Team take pride in their work, the presentation of outlets & meeting & exceeding sales targets. About the Role You will report directly to the Head of Retail & Photography, using your expertise & experience to make recommendations to maximise revenue & minimise costs throughout the department, and to meet company & division budgets. You will supervise the Retail & Photography Team members across multiple outlets onsite, to ensure they meet sales objectives whilst also assisting the Head of Retail & Photography to complete all people planning requirements including recruitment, training & development & performance management. You will regularly work on the floor of the outlets, be proactive and lead by example and assist the Team & Guests as required. You will support and lead the team in training and development skills & enhance employee performance. You will ensure compliance with company policies and procedures whilst developing initiatives & incentives to continuously drive sales. About You To be successful in this role you must have previous retail managerial experience and be a clear communicator who can liaise effectively with internal and external stakeholders. Other required skills and qualifications we are looking for include: Develop initiatives & incentives to continuously drive sales. Ensure all stock is replenished in outlets & presented to a high standard to promote sales opportunities. Work regularly on the floor of the outlets, leading by example to assist Team & Guests as required. Create an energetic Team culture focused on delivering a superior guest experience. Ability to manage wage budgets. Experience managing staff across multiple outlets. Be prepared to work in an outdoor environment, in all weathers, in a role that requires substantial walking in a workplace that has native wildlife such as birds and reptiles. Flexible and available to work across weekends, school holidays and public holidays. What we can offer Flexible Work Practices NTAQ Team Member Card offering unlimited entry to Currumbin Wildlife Sanctuary and other SEQ sites and generous retail & food & beverage discounts. Currumbin Wildlife Sanctuary Family & Friends Passes