Job Summary The Sales Trainer is responsible for analyzing sales performance gaps and providing recommended interventions that maximize sales productivity and effectiveness. Reporting into Wolters Kluwer Tax and Accounting L&D Director based in the US, this role will partner with our Sales Teams (includes Field and Inside Sales) based in our Sydney, and Melbourne Australia office. We offer hybrid working, this position is ideally based in our Sydney office. Responsibilities Partners with and advises sales leaders in Field and Inside Sales to drive an increase in key performance indicators (i.e., deal velocity, close ratio, productivity metrics) at the individual and team level to maximize performance results for the sales organization Engages and builds effective relationships with all levels of sales leaders for their assigned business as the key liaison and subject matter expert for all ongoing Learning & Development needs (i.e., new hire, continuing education, leader development, etc.) Proactively partners with sales leaders and other sales support functions (i.e., product management, marketing, sales operations, etc.) to seek out and interpret gaps and suggest best practices i.e., identify and prioritize performance issues, high priority initiatives or process improvement ideas for the assigned segment business (or team) Maps out quarterly and annual strategies to deliver creative interventions that enable sales performance. Collaborates with an instructional designer to identify innovative solutions and execution plans for various blended learning programs including, but not limited to live and virtual instructor led training, sales and product certifications, online learning, etc. Keeps current with emerging trends and best practices in the learning and sales enablement space. Pursues professional development by participating in relevant webinars, following and reading professional thought leadership, maintaining personal networks, participating in professional sales and sales training networks. Provides baseline and on-going measurement of key performance indicators impacted by learning & development programs. Monitors on-going program effectiveness based on defined key performance indicators and identifies replicable program best practices. Facilitates / delivers live and virtual training sessions / workshops as needed to address the following: the teaching of new skills, abilities, technology or process; the enhancement of employees' professional knowledge. Analyzes the effectiveness of training and workshops to sales and delivers the appropriate modification, 1:1 coaching, and reinforcement as needed. About You: Requires minimum 7-10 years of relevant, related experience including: Minimum of 5-7 years' experience working in or supporting sales organizations (i.e., a broad-based and business-oriented understanding of sales issues Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) Experience working in a CRM (Salesforce.com preferred, and proficiency in reporting preferred) Familiarity with or certification in a needs-based / consultative selling methodology Effective written and verbal communication skills, interacting with all levels of employees and management. Self-starter that takes initiative; seeks out and has ability to drive change through persuasion and leadership. Good analytical and problem-solving skills Project manages with a highly collaborative style, deadline sensitive high priority programs and deliverables with a team-focused attitude. Creative and innovative Strong coaching and mentoring skills Team oriented, cooperative, and flexible. Demonstrated ability to collaboratively work with a wide range of people at all levels of the organization. Strong understanding of the business and the industry. Proven track record of providing direct guidance and coaching to organizational stakeholders (e.g., leaders and employees) seeking expert advice. Commercially minded. Ability to be agile and adapt to a changing environment. Preferred Experience Proven track record in performance improvement initiatives Travel requirements 20% travel required - trips for trainings, sales office visits or team meetings when necessary. Our Values Wolters Kluwer continuously strives for an inclusive company culture in which we attract, develop, and retain high-performing, productive, engaged, and diverse talent to deliver on our strategy. As a global company, having a diverse workforce from different backgrounds, nationalities, races, genders, gender identities, ages, sexual orientations, physical disabilities, religions, expertise, and talents is of the utmost importance. We pride ourselves on our culture, which promotes inclusion, accessibility and flexible working arrangements. You can learn more about what we do by visiting our website: https://wolterskluwer.com.au/ or click on this YouTube link: https://youtu.be/5Vd08LQGBDQ?si67-XKyvInCUoBahU/ . Culture and Benefits We care for our people and a part of that we offer: Flexible Working Arrangement - promoting work life balance Learning and Development opportunities Access to health and wellness programs Insurance Options Parental leave benefits that exceed legislative requirements The opportunity to work within a global organization with experienced leaders