About the position Step into the role of Lead Systems Engineer and champion innovative transformations in data centre and cloud services. From protecting our system and data ensuring confidentiality, integrity and availability to safeguarding on-premise and remote users by maintaining security controls, this position offers a platform to drive impactful technological advancements and redefine infrastructure delivery. Permanent, Full Time Position based at our Coolbinia Head Office. In this role, you will: Drive service excellence by optimising infrastructure performance and security, overseeing hardware, software, cloud, and onsite services, along with data centre operations Manage databases, networks, and telecommunication services Implement backups and enhance security with Active Directory, Azure AD, and Single Sign-on systems Shape the Managed Operating Environment (MOE) Develop insightful management reports, monitor system requirements continuously, and assist in maintaining IT systems documentation and internal Service Desk procedures Coordinate the Support Team tasks, provide coaching and mentoring, and participate in ICT projects and other required duties. Benefits Our employees are deeply connected with our vision and work passionately to support our customers to achieve their goals. Along with a caring and values-drive culture, we have some great benefits: Non-profit organisation salary packaging benefits up to a maximum of $18,550 Leave loading, paid parental leave, return from parental leave bonuses and an employee assistance program Flexible working arrangements A genuine and supportive team culture About You What we’ll need to help kick-start your journey with us: 5 years industry experience and/or relevant qualifications Expertise in VMWare ESXi, vSphere, Horizon View; Microsoft Server, Active Directory, Microsoft Entra (Azure); non-Microsoft applications/services; Storage Area Networks, backups (Veeam); Firewalls (Fortinet), Switches (HP/Cisco) and Wifi (Cisco). Strong leadership skills and experience leading a small team providing customer support and driving continuous improvement Proficiency in database management and performance tuning; and development of scripts Up-to-date skills and understanding of cyber security practises Excellent communication abilities across all levels Ability to coordinate and work with external service providers National Police Clearance no older than 6 months, Current Driver’s Licence, NDIS Workers Orientation Module, NDIS Worker Screening check and COVID-19 Vaccination Certificate At Ability WA, we care about finding the right people to join us hence encourage you to apply even if you don’t meet 100% of our selection requirements. To Apply If you like what we’re about and think you’ll be a good fit, we’d love to meet you Click apply to submit your application including a resume and cover letter outlining your suitability for this position. Questions? Feel free to contact: Mark Ridge, Chief Information Officer on 1300 106 106 or Mark.Ridgeabilitywa.com.au Applications closing date: Thursday, 29th February 2024 Who is Ability WA? We began in 1951 as a small group of parents who formed an organisation looking for an innovative way to access care and support for their children with Cerebral Palsy. Today, we are recognised as one of WA’s leading disability service providers. Our sector has changed a lot over the years, and we have too. What remains the same is our dedication to our customers and our staff. ‘We reserve the right to extend or withdraw this advertisement prior to the closing date’ At Ability WA, we take pride in having a diverse workforce and celebrate the individuality of all people. We strongly encourage applications from people with disabilities, Aboriginal and Torres Strait Islanders, the LGBTQIA community, people of all ages and diverse cultural and religious backgrounds. Ability WA acknowledges the Traditional Owners and pays respect their leaders - past, present, and emerging Ability WA focuses on sourcing high calibre candidates through direct recruitment campaigns. Please do not send unsolicited agency CVs or contact Ability WA staff regarding unsolicited CVs.