What we have on offer: Due to exciting business growth, we have a newly created role for a Customer Service Sales Coordinator to support our Customer First philosophy. This role is critical within our broader Customer Service Excellence Team and will be based in Cairns QLD.Whilst you will be focusing on delivering exceptional service to our customers and the market, this role will see you responding to sales queries, quoting customers, liaising with other locations and departments to source products and counter sales requirements to meet internal and external customer. No day will ever be the sameWe have a learning and development program for the right candidate so you will be set up to succeed from the beginningThis is an amazing opportunity to kick start your long-term career and grow with a business that is keen to invest in your future. What your new role entails:Managing sales enquiries within our branch face to face, over the phone and via emailBuild engaging relationships with our customers and internal stakeholders during every interactionProcess customer orders, quoting, filing and manage the end-to-end customer interactionProviding product-based information and cross-selling products where requiredProblem Solving customer requestsYou will be well supported with a team of technical and sales experts.What you will bring with you: Customer service and sales experienceExcellent oral and written communicationConfidence and experience with Microsoft Office products - Excel and Word are essentialStrong time management skills with attention to detailAbility to multi-task as necessary during busier periodsExperience with industrial products such as lifting and rigging, trade products is preferred but not essential – we will provide trainingMotivation to learn and progress into other roles within our businessAbility and willingness to work in a small team environmentOur culture and benefits:A career with Bullivants will offer you rewarding experiences and opportunities for growth and development. We have a diverse, inclusive, and safe workplace where our team members care about each other and enjoy building meaningful connections.To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:Monday to Friday role, with flexibility options available to support work-life balanceCompetitive salaries, incentives, share plans and benefitsA range of diversity and well-being initiativesAbility to purchase up to 4 weeks additional annual leaveTeam events, celebrations, and development opportunitiesTeam member discounts on Wesfarmers productsDiscounted offers from over 300 corporate partnersGenerous Wesfarmers annual share plansAttractive parental leave policy and moreSalary sacrificing and novated leasing optionsOUR STORYBullivants is a part of the Wesfarmers group of companies and operates as a separate business under the Industrial Specialists Division. The support provided by the group strengthens Bullivants ability to provide industry leading service and solutions to our customers.Our nation-wide capabilities include rigging, lifting, testing, recovery, restraint, inspection, and height safety. Our people, products, services, facilities, and systems are uniquely focused on providing expert safety and load management solutions for our customers. We have built our business by working with our customers and developing our range of products and services around their requirements.NEXT STEPS If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them. As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process. Bullivants also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI community and people with disabilities.