Employment Type : Casual Position Classification : Administration Officer Level 2 Remuneration : $ 31.21 - $ 32.24 per hour Hours Per Week : As required. Requisition ID : REQ472194 What you'll be doing The vision for South Eastern Sydney Local Health District (SESLHD) is ‘exceptional care, healthier lives’ . SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it. The purpose of this position is to provide effective front line customer service whilst ensuring accurate and timely recording of patient information on patient information systems and processing of medical records in a variety of hospital locations. The Administration role has a very important role at The Hospital and the purpose is to provide advanced administrative and clerical support services. Deliver exceptional service, underpinned by compassion and attention to detail to help provide an excellent patient experience. Responding to enquiries and requests in a prompt and friendly manner. Coordination of appointments between the clinical team and patients. Manage the reception / front office area including ordering stationary/supplies for the team. Work with other Administration Officers to ensure the highest quality service delivery. Liaising with doctors, nurses and allied health professionals where required Provide accurate and prompt data entry and record filing with patient information. Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing. All workers and new recruits are required to receive 2 doses of a Therapeutic Goods Administration approved or recognised COVID-19 vaccine to commence employment/ engagement or continue to work within a NSW Health service. A worker and new recruit will be considered compliant if they have a medical contraindication to all available Therapeutic Goods Administration approved or recognised COVID-19 vaccines and provide medical contraindication evidence in line with the policy requirements. In addition, all Category A workers and new recruits are required to receive one dose of the seasonal influenza vaccine annually to be considered compliant. Category A workers and new recruits who are non-compliant with seasonal influenza vaccination or have a medical contraindication to influenza or COVID-19 vaccinations must comply with all other infection control risk reduction strategies as directed while working in a Category A position. SESLHD is committed to creating a workplace that reflects the diversity of our community. This will help ensure our employees, our patients and their carers, feel supported. We encourage people from different backgrounds to apply. Support for Aboriginal and Torres Strait Islander candidates We welcome applications from Aboriginal and Torres Strait Islander candidates and we have an Aboriginal Employment Consultant that can provide support. If you have any questions or would like guidance on the recruitment process, please contact the SESLHD Aboriginal Employment Team via email to: SESLHD-AboriginalWorkforcehealth.nsw.gov.au Selection Criteria Demonstrated experience in reception and administrative tasks with customer focused approach to service delivery. Proven effective communication and liaison skills. Demonstrated initiative and ability to problem solve. Demonstrated ability to work within a team structure in a multi-disciplinary environment. Demonstrated ability to learn and use computer systems and databases. Proven effective interpersonal skills. An understanding of and commitment to patient information confidentiality. Willingness and ability to adapt to work in a diverse range of areas. Need more information? 1) Click here for the Position Description and SESLHD Expected Standards 2) Find out more about applying for this position For role related queries or questions contact Danielle Shephard on Danielle.Shephardhealth.nsw.gov.au Applications Close: 19 March 2024