Full Time or Part Time Liverpool Office Competitive salary depending on qualifications & experience Salary Packaging benefits We are looking for an empathetic and reliable Administration Officer to join our ECA Team More than just a skills-based role, we’re looking for someone with a positive attitude, who values being part of a team, using their initiative, and contributing to the creation of a customer-centred, professional, and friendly working environment. In this varied role, you will: Support the ECA team with daily operations, inquiries, scheduling meetings, WH&S tasks, data collection, reporting, bookings and other ad hoc duties as required. Provide exceptional customer service and respond to enquiries (via phone and email) from families with empathy and respect. Maintain up to date spreadsheets, data, files and other documents as required. Contribute to a workplace environment which supports peers, teamwork and ensures the provision of quality services for clients. Qualifications To thrive in this role, you will have: Minimum of 3 years’ experience working efficiently in a similar, complex and fast paced environment. Proven initiative, confidence and ability to support other admin staff in the office. Proven track record in developing, implementing and maintaining operational workflow processes. Experience in processing invoices and credit card reconciliation. Exceptional computer skills with experience and the ability to gather data and prepare detailed reports. Highly regarded experience and qualifications Early Childhood, NDIS or disability experience. Qualifications in office/business administration or related field. Additional Information Who you’ll be working with Reporting to the Regional Lead, you will provide high quality administrative support to the Early Childhood Approach team, which is made up of committed allied health professionals, teachers, social workers, educators, and administrative/reception staff. What we offer EACH is committed to developing our people. At EACH you’ll be supported to be your best. We provide: Engaging, inclusive, and supportive team Opportunities for internal career progression Generous not-for-profit salary packaging of up to $15,900 tax-free income per year Up to $2,650 additional tax-free money to spend towards meals entertainment Opportunity to purchase additional leave Support through a comprehensive Employee Assistance Program Opportunities to continuously grow and develop Next steps Please have a read of the position description, attach a resume, and in the 'Message to Hiring Manager' field include brief outline addressing your interest and suitability for this role. If you’d like more information about the position, please contact Sanjna D’Souza (Regional Lead) [email protected] Applications close Friday 23rd Feb. Please note that applications will be reviewed during the advertising period and interviews may be conducted during this time. EACH Commitments At EACH, we prioritize treating every individual with dignity and respect, regardless of their background, ability, or identity. We actively encourage applications from diverse backgrounds and those with lived experiences. EACH is committed to creating a culturally safe environment that values and supports Aboriginal & Torres Strait Islander people(s), recognizing and respecting their unique culture and contribution to our communities. We strongly encourage applications from Aboriginal and Torres Strait Islander People. For further information regarding our commitment please see our Reconciliation Action Plan. As a child-safe organisation, EACH prioritizes child safety and well-being by creating a secure environment for children and implementing effective organisational structures, policies, and procedures.