Are you an inspirational leader looking for that next step? Then don't miss this amazing opportunity to join New Zealand's most iconic department store and find out why celebrating 15, 20 years of employment is so common at Farmers Farmers is an iconic Kiwi brand serving the New Zealand market for over 100 years. We continue to bring on-trend merchandise, beautiful stores and an enjoyable shopping experience to our customers. None of this happens by chance. We search far and wide to find people who want to share our vision and help continue our journey. We are currently seeking a dedicated Sales and Service Manager (Department Manager) to join our experienced and passionate Farmers Glenfield management team. Your day to day duties in this role will include: Driving department sales and taking full ownership for the teams sales performance Managing, coaching, developing and motivating your team to exceed sales budgets Liaising with VM to ensure all visual elements (banners, windows, hot spots) are in place, on time before store opening Driving a customer service culture across departments by ensuring high levels of customer service Implementing & communicating promotional plans for upcoming events We are looking for someone who has: Experience in a similar position (Store Manager small store or Department Manager medium to large store) Strong sales coaching competence - proven ability in coaching for sales improvement Highest standards when it comes to customer service Excellent team management experience - can motivate and coach a team to improve sales results Farmers has a lot to offer their staff: We're all about career progression, and supporting our talent through internal succession planning, with many examples of employees that have progressed their career through promotions or transfers across different stores Endless opportunities to grow and develop your skills with ongoing training and development A comprehensive online learning database specifically tailored to each role in the business Generous staff discounts across the Farmers and James Pascoe Group Competitive salary and management incentive scheme on offer A workplace which gives you a sense of belonging The role of a Sales and Service Manager is an exciting and diverse role where no two days are ever the same. You will be responsible for driving sales on the floor while leading and supporting your team We cover everything from Women's and Men's Fashion to Homeware and Nursery to name just a few. Exposure to this level of variety will set you up well for your future retail career. Realise your potential today To start the exciting journey of becoming part of our amazing leadership team all you need to do is take the first step and click the apply button below. The is a permanent full time role and will involve weekend work and flexibility for early starts and late nights as part of the management roster. Entitlement to work in New Zealand In accordance with the Immigration Act 2009, you will be asked to provide evidence of your entitlement to work in New Zealand during the selection process. If invited to interview, you will be required to bring original documentation with you. Please refer to our Frequently Asked Questions on our Contact Us page for more information.