About us The Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including renting, planning, and consumer disputes. VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster, easier, and more convenient for people to come to the tribunal. About the role Exercise quasi-judicial and statutory delegated functions subject to the direction of the Principal Registrar. Provide guidance, information and advice on processes, procedures and systems to staff and users. Undertake a range of administrative tasks, and provide a point of escalation for enquiries, tasks and issues of a complex, priority or urgent nature. Work closely with Civil Division Members, in particular the Head of Division and leadership group. Work closely with the Service Transformation Project team and provide guidance, information and advice on processes and procedures. Maintain effective and regular communication with key stakeholders including members, staff, users and the public. How to apply Click the ‘Apply Now' button, ensuring you include the following in your application: resume a short cover letter responses to the screening/key selection questions in the online application form Other Information: Court Services Victoria (CSV) is the employer of staff at all Victorian courts and tribunals, the Judicial College of Victoria, and the Judicial Commission of Victoria. CSV offers a wide range of legal and non-legal career options as well as attractive employee benefits. CSV is committed to building a diverse workforce, inclusive culture, providing a safe and respectful workplace and has zero tolerance for violence against women. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.