Servicing our internal workshop & trade customers. Responsible for parts interpreting, sales & account management, opportunity to earn commissions Westar Trucks in Campbellfield is a newly renovated professional dealership that bases our success on the people we employ. We are now recruiting a specialised Parts Interpreter to join the team. About the role: The role is responsible for providing exceptional customer service to our truck customers over the counter and on the phone, building rapport and maintaining the database. Responsible for service, retail customers and our VIP trade customers Sales and Account Management Ordering, booking out, invoicing and taking payments for parts Dealing with any customer inquiries over the phone and face-to-face Checking in parts deliveries Liaising and maintaining a good working relationship with the suppliers & internal departments Assisting with Parts stocktakes About you: Light or heavy vehicle Parts professionals are welcome to apply. Knowledge of parts cataloguing software. ERA experience is beneficial but not essential Committed to achieving excellent customer service Organised & able to multitask. Professional work ethic A good technical understanding of how trucks work to aid accurate identification of required items Good telephone manners and PC skills Applicants must hold a valid Victorian driver's Licence What's in it for YOU? Competitive salary plus commissions. On-site parking Overtime, when needed Sign-on bonus is on offer for an experienced Parts Specialist. $2500 will be paid after 30 days, and $2500 will be paid upon successfully completing the probation period. Eligibility will be discussed at the interview. Outstanding career growth opportunities throughout the group Corporate health plan discounts Extensive training Access to dealership discounts, New and Used vehicles, Servicing, Parts, Insurance and Finance Job security with a strong and growing independent family-owned business And above all, lots of support, opportunity and fun. How do I apply? Please attach a resume, which will be directed to Sam Barbagallo, Talent Acquisition Specialist. The successful applicant will be required to undertake a National Police Check. Why join the Patterson Cheney Group? "VACC Presidents 2023 Employer of the Year is a badge of honour that recognises Patterson Cheney Cars and Trucks in Victoria for our contributions to employee engagement, well-being & development. Providing the tools for our valued team member's ongoing success." We are proud to be one of Australia's largest automotive businesses, employing over 750 people with multiple brands (Isuzu, Western Star, MAN, Dennis Eagle, and leading light vehicle brands). We have serviced our customers since 1915, and our success has been built on a strong foundation of customer service. With strong independent family business values and behaviours, we emphasise enjoying our work. We take pride in being an equal opportunity employer looking to employ qualified candidates of any gender, race, religion or age with full rights to work in Australia. We will not be taking agency candidates.