Renewal Sales Representative (ANZ) — Bayswater, Bayswater Area

Job Family: Sales Req ID: 409488 Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. The Renewal Sales Representative will be responsible for renewing SaaS subscription-based software products, up-sells, price increases and extending the tenure and lifetime value of our customers. Candidates should be able to engage with various levels of contacts over the phone to advance the customer journey through strong rapport building and consultative partnership. A key part of this role is identifying possible roadblocks to customer longevity in various parts of the Siemens/Customer relationship, including product training, license deployment, and license utilization. Skills include identification of potential customer needs, detailed account assessment, and in-depth collaboration with other internal teams. Key Responsibilities: - Responsible for driving, forecasting and ensuring the closure of renewals. - Manage the different facets of subscription and support renewals. - Prepare the renewal proposals, invoices, notifications, and update customers for upcoming contract expiration. - Connect with partners/customers directly to negotiate terms and conditions to consult and sell specific renewal product, including multiyear renewal, co-term renewals and upsell. - Drive and own the business transformation of perpetual licenses to SaaS licenses with both our partner community and direct customers. - Collaborate cross functionally with Sales, Pre-sales, Finance and Customer Success team to close renewals. - Identify customer needs, pain points and demonstrate account management capabilities to guide renewal closure. - Develop risk mitigation strategies to reduce churn rates. - Responsible for accurate forecasting and management of the deal through entire sales cycle. - Forecast trends and give suggestions on how those trends can enhance retention rates. Requirements: - Australian Citizen / PR - Currently based in Australia (Melbourne or Sydney will be preferred) - Minimum 5 years of sales experience in the field of renewals, sales, account management and quota carrying in SaaS company. - Excellent customer management skills with external stakeholders leading to customer retention and adoption for SaaS model. - Familiar and demonstrated good proficiency regarding contract renewal processes. - Ability to operate under strict deadlines and know how to prioritize the assigned tasks. - Detailed, strong follow up and good time management skills. - Excellent proficiency with Salesforce, Microsoft Office applications, especially MS Excel. - Excellent spoken and written communication skills in English. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We are Siemens A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, and private healthcare. Siemens Software. Transform the everyday. LI-PLM LI-Hybrid LI-PA1 SWSaaS

Applications close Sunday, 19 May 2024
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