Are You Ready for an Exciting New Tech Challenge? Look no further than Centorrino Technologies At Centorrino Technologies, we're not just another tech company – we're a community that thrives on excellence. We're thrilled to announce our certifications as a Great Place to Work for 2023, Best Places to Work for 2022 and 2023, and Best Places to Work in Tech for 2023. Our remarkable eNPS score of 74 is a testament to our unwavering commitment to cultivating an extraordinary culture. But we're not stopping there. We're on a mission to redefine the customer experience, eliminating everyday friction for our valued clients. Join us in building a truly exceptional company, dedicated to continuous improvement. We’re excited by the fact our team is continuing to expand. And, as we continue to grow, we’re on the hunt for a Network Engineer based at a client site in Melbourne CBD. Requirements Here's what you'll be doing: Day-to-day management of client tickets by troubleshooting and resolving network-related issues. Support client Network Engineers to plan and implement network-related projects. Responding to incidents and resolving issues escalated by the service desk team promptly. Monitoring the client network's overall performance to assess the need for updates, upgrades, and enhancements, including preventive maintenance and recommending options for upgrading and improving network performance. Conducting firmware upgrades in a timely manner, communicating with the client. Ensuring documentation and procedures are always up to date. Liaising with the wider Network Operations Centre team daily. Here's what you'll bring: Experience as a Network Engineer In-depth knowledge of Cisco Routers, Aruba switches, Fortinet, Juniper, and Palo Alto firewalls Thorough understanding of switching protocols including VLANs, Spanning Tree, HSRP/VRRP, LAG, and other switching protocols used in Enterprise Networks. Experience configuring Firewalls, Wireless Controllers, and Access Points. Experience with Voice and SIP call flow troubleshooting. Experience in Aruba Clearpass Policy Manager Experience with Microsoft Teams and SBCs - Audiocodes experience is a bonus. In-depth understanding and experience of routing protocols. Experience configuring and troubleshooting IPSec Site to Site VPNs Strong troubleshooting and problem-solving skills. Excellent communication and interpersonal skills. Please note that all team members must have a valid state-based Working with Children Check (WWCC), Police check, and be authorised to work in Australia. For more information about our role and CT Team please check out our website https://www.ct.com.au Apply today and help us in building a future where diversity is celebrated, where inclusion is second nature, and where every voice is heard. Benefits Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work Here's why: We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching. We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships. We understand that technology is key to your success, which is why we give you the freedom to choose between a Mac or PC and offer cost-price tech discounts so you can stay up-to-date with the latest trends. We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work. We believe in your potential and offer a personalized career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself. We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture. When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.