Looking for a place where you fit? How about an organisation that values their people, invests in communities, is dedicated to diversity and inclusion, and has a commitment to our environment? Are you passionate about delivering the best possible customer experience? If the answer yes, then we have an opportunity for you. Key points Full time and casual positions available Full time $28.50/hr, casual $35.59/hr PLUS incentives Rostering between 8am-10pm Monday-Sunday supporting flexibility and work/life balance Comprehensive training and onboarding program to set you up for success Padstow based head office with free onsite parking The Role As a result of continued business growth and internal promotions, we are currently seeking experienced and dedicated customer service superstars to join out National Customer Contact Centre. The position responsibilities include: Providing a great customer experience to our customers Supporting customers throughout the full lifecycle of their enquiries Exploring customer needs to ensure we are offering our full scope of services Communicating and articulating the features and benefits of booking with O’Brien AutoGlass The Perks O’Brien® is committed to giving you fantastic benefits, a platform for development and working with you to grow your career. To support this, we offer: Flexible working including hybrid arrangements Ongoing reward and recognition programs Ongoing learning and development opportunities Community service/volunteering leave Giving Back opportunities What we are looking for At O’Brien® we are Caring, Collaborative, Genuine and Driven. We call this our DNA, and it’s what we look when finding and growing our team members. If you fit the DNA, you’ll fit here. In conjunction we are needing someone with: Experience working in a customer focussed environment Demonstrated passion for delivering a top tier customer experience Great communication skills Technology savvy and able to learn and navigate multiple systems Build a career with O’Brien Apply now As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you. O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at O’Brien, get in touch.