The Level 6 Psychological Administration Officer will lead an Organisational Psychology support team and be responsible for undertaking general administration that is sensitive and complex in nature. They manage and guide others and exercise autonomy in managing a key area of general administration responsibility. They exercise initiative and judgement in the interpretation of policy and in the application of practices and procedures. They provide detailed technical, professional and/or policy advice in relation to complex problems and may assist in strategic planning, program and project management and policy development. This role will have team leader and resource management responsibilities. The key duties of the position include Lead and manage an Organisational Psychology support team that will make decisions and provide advice and support to operational and non-operational staff and managers, in accordance with best practice and relevant policy and guidelines. As part of a team, manage and make effective use of individual and team capabilities to provide a specialist service focused on supporting operational and non-operational outcomes. Team Leader responsibilities which may include; supervising and guiding team members, assistance in strategic planning, setting tasks and priorities and managing workflows and assistance with building team capability through coaching, performance feedback or encouraging career development. Contribute to operational compliance, including risk management and mitigation. Manage and contribute to reporting for key internal and external stakeholders and assist in formal reporting as required. Responsible for the delivery of work that is sensitive and complex in nature within general administration in line with agreed outcomes. Exercise autonomy and leverage individual and team subject matter expertise and in-depth technical knowledge to provide accurate and specialised advice and to deliver on allocated tasks and projects. Use expertise, good judgement and in-depth knowledge of the organisation, branch, role and functions to anticipate and develop key improvements, resolve issues and queries as they arise and to make decisions. Maintain awareness of longer term strategic, political or operational outcomes and the work area impact. Develop subject matter expertise through engaging with relevant industry/academic bodies to ensure currency and enable analytical collaboration and cooperation, and by contributing to the development of standards, policies, procedures, guidelines, technical capability and training. Establish, enhance and promote effective client/customer and internal/external stakeholder relationships to obtain information and ensure alignment with organisational priorities, promoting own agency's objectives and contributing to cross-agency planning to achieve operational outcomes.