Receptionist/Administration Clerk. Work for an employer who values you & believe its people are their best assets Professional Development - Grow your career across our National network About the role We are seeking a full or part-time Receptionist/Administration Clerk to work in our Ballina Day Surgery on a rotating roster between the hours of 6:30 am - 6:30 pm Monday to Friday. About You We are seeking a highly organised, enthusiastic administrative professionals to join our Administration team. To be successful you will be a well-presented individual who possesses excellent communication skills and enjoys being part of a busy environment. The ability to converse and be empathetic while managing a busy flow of admissions and discharges is a key skill needed for this role Responsibilities of this job may include: Admission scheduling processes to ensure appropriate bed management and utilisation All administrative duties associated with patient preadmissions, admissions and discharges including health fund eligibility checks and estimations Compilation and management of patient admission papers and clinical notes Managing incoming and outgoing calls to the front desk Providing a high level of professional customer service to patients, visitors and internal stakeholders, whilst maintaining confidentiality Responding to patient and doctor queries in a timely manner Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients You will bring; Prior experience in a reception's role, ideally within the healthcare/medical industry Strong Administrative/secretarial skills Excellent communication and interpersonal skills High attention to detail and ability to complete tasks within designated timeframes Proficient in Microsoft Office Exceptional time management and organisational skills, with the ability to multi-task Excellent customer service skills, in person and on the phone Proven ability to work effectively in a team environment and independently Ability to work in a fast paced environment and maintain a harmonious environment within the team Desirable: Experience in a medical setting will be highly desired, though not essential Experience with Patient Management Systems, ideally Meditech, is highly desired Previous Health Fund knowledge About the Organisation Owned and operated by Ramsay Health Care, Australia's largest and most respected private hospital operator, The Ballina Day Surgery is a dedicated day procedure centre located centrally in the Northern Rivers region of New South Wales. Ramsay focuses on maintaining the highest standards of quality and safety, being an employer of choice, and operating its business according to The Ramsay Way philosophy: "People Caring for People". What's in it for you? Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression. Discounts: Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support. Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more. Please note casual employees may not be eligible for all benefits. Requirements Must provide a National Police check conducted within the previous 12 months According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases, which may include Covid-19. To Apply All applications must be lodged online. Applications made by recruitment agencies will not be considered. Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com If you would like to discuss this opportunity, please contact Donna Reichel via email on ReichelDramsayhealth.com.au