The Level 5 Psychological Administration Officer will perform a range of clerical and administrative tasks in support of the Organisational Psychology team. The Level 5 Officer will be part of a team and undertake sensitive and complex general administration work under limited direction from senior staff. They will exercise discretion and sound independent judgement in providing advice to stakeholders within their specific area of responsibility. They are accountable for organising their workflow and making independent decisions relating to their area of responsibility. They will provide policy advice within their area of specialisation with advice based on policies and legislation. The key duties of the position include Work under limited supervision as part of an Organisational Psychology support team to provide advice and support to operational and non-operational staff and managers, in accordance with best practice and relevant policy and guidelines. As part of a team, make effective use of individual and team capabilities to provide a service focused on operational and non-operational outcomes. Contribute to operational compliance, including risk management and mitigation. Contribute to reporting for key internal and external stakeholders and assist in formal reporting as required. Responsible for the delivery of complex and sensitive work within general administration in line with agreed outcomes. Develop plans and objectives for short-term tasks of the work area and contribute to strategic planning for longer term initiatives. Provide professional advice and recommendations to issues relevant to your team and/or branch and advise on written policies and procedures. Develop subject matter expertise capability through AIC/NIC engagement, maintaining a well-developed understanding of relevant legislation and policy frameworks, exposure to team members, coaching, mentoring, on the job experience and relevant training. Use sound subject matter knowledge and technical understanding of the organisation, branch and role and exercise judgement to interpret policy and make independent decisions as governed by the application of rules, regulations, best practice principles and procedures. Maintain a well-developed understanding of best practice within your relevant subject area, policies, procedures and practices and ensure all action taken and advice given is aligned. Pursue, develop and maintain effective client/customer and internal/external stakeholder relationships and provide advice on complex matters.