In your role, you will - Through direct contact with Business Aircraft owners & operators, actively market, negotiate, and sell the following after-market services to meet or exceed assigned goals: - Maintenance and modifications for the Melbourne Service Centre - Bombardier's Smart Services and other Program offerings. - Spare parts - to include initial provisioning, customer stock, and ground support equipment. - Component repair and overhaul (CR&O) services - Promote and sell new products and service offerings as introduced by Bombardier and our Partners. - Continuously promote and sell the value of the OEM. - Routinely visit customers to build and maintain profitable long-term relationships with new and existing operators. Provide support for their parts, and services needs with a goal of increased market share. - Develop tailored sales strategies to increase sales capture and win rates by: - Profiling to understand customer operational needs. - Consulting with customers to define service needs and present competitive, accurate and timely proposals. - Lead commercial negotiations with customers and internal departments regarding pricing, downtime, incentives, and customer part provisioning. - Negotiate proposals and service agreements with customers, ensuring mutual benefits and value. - Monitor and analyze sales performance and customer feedback and provide reports and recommendations to management. - Participate in Bombardier events and industry trade shows, as required. - Stay updated on market requirements & trends, competitor activity, and industry best practices. - Actively maintain sales pipeline and complete required reporting activity within Customer Relationship Management (CRM) tool, and other systems as required. - Adhere to Bombardier Code of Ethics, Compliance, and general workplace practices. As our ideal candidate - A minimum of six (6) years' experience in aviation and / or aircraft maintenance with a focus on business development in aftermarket servicing. - Product knowledge of business aircraft maintenance and maintenance programs, including warranty, Smart Parts, vendor programs, SAP, and CAMP. - Aircraft maintenance, maintenance programs and planning, and / or technical training equivalent. - Working knowledge of aircraft service industry and what drives business margin - Customer Service background / experience with superb customer orientation. - Negotiation and leadership skills necessary to engage teams to impact and influence results. - Skills necessary to confront sales obstacles in an objective, professional manner. - Strong communications experience in both verbal and written form. - Ability to work in teams or independently as situation requires with urgency, drive, and perseverance. - Ability to develop and execute a business strategy to achieve short, and mid-range, (1 - 3 years) sales targets. - Be autonomous, independent, and self-motivated in managing time and prioritizing tasks. - Computer skills necessary to operate or learn MS Office suite, Salesforce, and other web-based applications. - Ability to travel nationally and internationally on demand when necessary to support sales efforts. - Flexibility to travel and attend meetings before / after regularly scheduled hours. - Batchelor's Degree preferred .