Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice. We are Real people who are passionate and proud Caring and respectful Tenacious problem solvers We are currently looking for a Retail Assistant - Personal Finance Operator to join us at our Ringwood Store in a Full-Time capacity. About the role This is a retail-based position where you’ll provide a high level of customer service within our Personal Finance department. Complete all transactions in line with compliant practices (Regulative, legislative and operational). Use your Personal Finance knowledge to assist customers in finding personal finance solutions. Proactively promote Personal Finance throughout the rest of the store to generate new business. Liaise with customers using the highest levels of respect, professionalism & diligence; and Work towards achieving individual and store targets. About you You will understand the sales process and be passionate about meeting targets. Be able to build great relationships and encourage repeat business with our loyal customer base. Ideally you will have a basic understanding of the personal finance industry and its principals. Be interested in Technology and have basic Microsoft suite skills; and Have previous experience in a customer service role. What’s on Offer Exclusive access to ‘Cashies Rewards’ featuring discounts and cash-back offers from over 400 retailers. Monday to Saturday | No Sunday Trading Real career development opportunities Ongoing quarterly store and team bonuses | Full paid training provided.) Paid Parental Leave. Salary Packaging for a Novated Car lease available. Health Insurance Discounts (Bupa & HBF). 30% Instore Discount. Plus, access to our Wellness Activities: Move, Munch, Money and Mind. We will start shortlisting for this position immediately So, keep your phone nearby You could be hearing from us soon. We are a proudly homegrown Australian business that has been making life possible for our customers since 1984, opening the first store in Victoria Park, WA. Since then we’ve come a long way, celebrating over 30 years of success in the retail, pawnbroking, and personal finance industry. Cash Converters is an ASX-listed international company across 15 countries. Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.