Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. What this opportunity involves: Barkly Square Shopping Centre is a bustling retail destination located in the heart of Brunswick. Our mission is to provide exceptional shopping experiences for our customers while offering a vibrant and dynamic environment for our retailers. We are currently seeking a highly skilled and motivated Administration Manager to join our team and contribute to the continued success of our centre Reporting directly to the Centre Manager, the Administration Manager will be responsible for overseeing and coordinating a variety of administrative tasks to ensure the smooth operation of the shopping centre. This role requires exceptional organizational skills, attention to detail, and the ability to thrive in a fast-paced environment. An overview of the role: Manage reception duties including answering calls, handling customer and tenant inquiries, and taking messages Process incoming and outgoing mail items, including courier bookings Maintain and update key registers for the portfolio of properties Coordinate and maintain the Lease Administration process, including collection of necessary documentation and communication with relevant stakeholders Enter tenant requests into the Helpdesk system and ensure accurate maintenance contract and tenant details are recorded Maintain and update all centre databases, including emergency services, after-hours contracts, and contact lists Assist in managing cleaning and security contractors, ensuring works are authorised and completed as required Prepare monthly compliance records and risk reports Review and process monthly rent roll changes, ensuring accuracy and compliance with relevant leases Oversee the collection of monthly rent and develop effective communication flow with tenants to minimise and control overdue debt Coordinate with the finance team for coding invoices and ensuring timely issuance of outgoings budgets and statements Assist in legal matters, including meeting with solicitors and managing bank guarantees Ensure proper cash receipting procedures and compliance with relevant legislation Sound like you? This is what we're looking for: Proven experience in a similar administration role Excellent organisational and time management skills Strong attention to detail and accuracy Familiarity with property management systems, ideally MRI Proficiency in Microsoft Word and Excel Exceptional written and verbal communication skills Ability to work effectively in a team environment Demonstrated ability to handle confidential information with discretion Results-driven with a strong focus on delivering excellent customer service What you can expect from us: You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. Interested candidates, please apply following the link below quoting job reference number AFREQ341004 Location: On-site -Melbourne, VIC If this resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table About JLL - For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.