A new adventure awaits… At Zurich we’re on a journey to lighting the way to a brighter future… a brighter future for you – focused on your career, your wellbeing, and your community – as well as our customers and the planet. We take pride in uniting our people within an energized culture that empowers everyone to focus on what matters most to our customers and each other. This is an exciting time to be at Zurich as we empower our people to fuel innovation and collaborate across diverse teams. At Zurich we encourage everyone to be curious, courageous, and responsible as we seek out new opportunities to delight our customers. We know we can achieve great things when we put our mind to it. About the business Zurich Australia is a leading Life and General Insurer in Australia, participating in both retail and corporate markets, providing insurance solutions to customers directly as well as through advisers, brokers, and trusted partners. Let’s create a brighter future together, let’s make a difference Work is something you do, not only somewhere you go. The way we work continues to evolve and at Zurich we are committed to creating ways of working that ensure you are helping to create a brighter future. As a Customer Service Specialist in our General Insurance business, you will support our intermediary partners and internal staff throughout Australia and New Zealand, to effectively use our electronic delivery systems. You will do this by troubleshooting issues and delivering solutions, maintaining intermediary accounts, facilitating market facing discussions/training and assisting with the smooth transition of new products onto various platforms. Important to your success – let’s grow together Customer service experience, with the ability to identify customer needs and drive solutions. General Insurance experience, preferred. Ability to develop and maintain effective internal and external relationships. High-level of proficiency with technology. Ability to prioritise, be proactive and self-motivated. Belong. Zurich is here to support you There are many reasons why Zurich is the right choice for you, but here are just a few – grow, and thrive in your career (we support and encourage it); work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate and make a positive difference beyond your role; access programs to stay healthy and feel healthier; FlexworkZurich; become an activist in your community with the support of Z Zurich Foundation; award winning training programs; state-of-the-art Green Star rated office in North Sydney; we plant a tree for every new employee – one of many local initiatives driving our contribution to ambitious global sustainability targets. We could go on, but the main point is that Zurich is a place that you can truly belong and thrive Zurich is an equal opportunity employer. We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to let us know at the time of your application. So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure