CASUAL $42.85 Gross per hour Our Values| Respect | Integrity | Teamwork | Service Excellence |Innovation About the Opportunity If you are motivated and have a passion to help those in the community, then this is definitely the job for you Glenelg Shire Council has the opportunity for an experienced Customer Service Officer to join our Casterton team on a casual basis. In this role you will work closely with internal units to deliver a high standard of customer service over the phone, face-to-face and via email. This position is Casual, on a as needed basis. Day’s range from Mondays to Friday. For further information on the position please refer to the Position Description . What you need to Thrive A Current Drivers Licence Experience working in customer service and being able to provide high quality service, internally and externally. Being approachable and having the ability to listen to customer enquiries. Organisational skills with the ability to prioritise your workload. Excellent communication skills – written, and verbal. Ability to work in a team environment and promote a positive team attitude, over all three customer service centres. Experience working with computers and digital applications. To apply for this position please complete the online application form, including your resume and a brief cover letter demonstrating your suitability to the role. Why work for us? A career with Glenelg Shire Council starts with a desire to go further. Here you will care about empowering our community and see the impact of the work you do. We have a values-based culture and offer a range of training and personal development opportunities, along with a wide range of benefits for staff including salary packaging options, active social club, 24/7 Employee Assistance Program support, well-being initiatives and salary sacrifice options available for gym memberships. Glenelg Shire Council is an equal opportunity employer and values workforce diversity and inclusion. We are committed to providing a safe working environment which embraces the diverse backgrounds and experiences of all people while providing positive employment opportunities. We take pride in being a child safe organisation and are committed to the wellbeing of children and young people, as well as our employees. This commitment is reflected in our recruitment processes. Our Shire is renowned for its landscapes which include the Budj Bim, National Heritage Landscape, expansive beaches, scenic and rugged coast and national parks. We acknowledge and respect the Traditional Owners of the region, the Gunditjmara, Boandik and Jardwadjali people and their respective cultural heritages. Pre-employment Requirements: All positions with Council are subject to a satisfactory ongoing National Police Check, valid Working with Children Check (Employee), medical assessment and Alcohol and Other Drug Screening. How to Apply: To apply for this position please click on the Apply Now button at the bottom of this page. You will be guided to complete our online application form, upload your resume and a brief cover letter demonstrating your suitability for the role including addressing the Key Selection Criteria detailed in the position description. Applications Close: 12 March 2024 at 11:59pm Looking for further information please contact: Name: Debbie Wombwell Position: Senior Customer Service Officer Contact Phone: 03 5555 2401