Let's talk about who we areThe nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems and generally live healthier lives.We're looking for people who share this passion and want to be a part of a team that has the appetite and ambition to be extraordinary. Extraordinary comes in different perspectives and experiences. We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day.Let's talk about diversity, equity and inclusionWe embrace a flexible working environment and welcome candidates that reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA as well as culturally diverse community members to apply for open roles.nib Group is committed to creating an accessible recruitment process and employment experience. If you identify as a person living with disability and require adjustments to our online application, recruitment, selection and/or assessment process, please contact us at .Let's talk about this roleAs a Customer Service Consultant, you will support our travellers through their journey with accurate and comprehensive information on nib Travel products and services. You will get to speak to our excited members as they begin their travel plans, this means many positive and FUN conversations A typical day could be: Responding to a… My Australia Direct Pty Ltd is currently accepting applications for the position of “ICT Customer Support Officer” with Sonic Healthcare in Macquarie Park, NSWSonic Healthcare is an Australian-born organisation that has a global impact. At Sonic, you can work for an organisation that makes a difference to the healthcare outcomes of Australians. Sonic Healthcare is hiring for the position of IT Services Support Officer. This is a full-time position with annual earnings between $70,000 to $75,000 plus superannuation on offer depending on skills and experience.The general day to day duties will be as follows:• Efficiently responding to and resolving IT assistance requests from users• Installing, configuring, and maintaining network-based applications and systems• High level software and technical support to users both on-site and remote in a fast-paced environment• Perform troubleshooting both on-site and remote• Managing the run-up and decommissioning processes for collection centres.• Managing conflict resolution matters• Actively participating in regular team meetings and engaging in project management as required.Qualification, skills and experience:• Diploma level qualification or equivalent work experience in ICT Customer Support• A minimum of 2 years of experience in a similar role• Strong communication skills both in person and remotely• Knowledge of best practices around security, local and network-based user and group accounts and permissions, and data protection• Ability to learn new technologies quickly and with minimal guidance• Enjoys technical challenges and takes pride in solving them• Excellent interpersonal and communication skills both in person and remotely ICT Support OfficerDirectIT Pty LtdDirect IT requires the services of an ICT Support Officer to accurately record, administer and manage lifecycle of assets and software licenses through our ICT asset management systemThis is a full time position with a base salary of circa. $70,000 plus super being offeredYour tasks will include:-• Maintaining ICT knowledge base with system documentation, procedures and help sheets• Proactively monitor system security patches and malware updates to ensure currency and correct deployment• Proactively administering backup and recovery operations by maintaining and monitoring backup equipment and data• Analyzing backup issues and report findings to ICT Manager• Undertaking some web or system development as required• Regularly backup and manage the client Internet sites, ensuring security patches for modules are tested on the test site prior to updating the live site• Producing and running system and network monitoring reports and utilities• Accurately administrating and managing the Helpdesk system and processes• Providing client support to users and ensuring that user’s requests are understood, properly documented and prioritized• Responding to assigned job requests in a timely fashion and communicating with or escalate to other team members to optimize client response timesPlease APPLY ASAP Stay safe online Cyber criminals are taking advantage of COVID-19. Be careful about who you give your information to. Never give your bank or credit card details or date of birth when applying for a job. Check if the job is genuine by researching the business and contacting them before applying. If this job ad is broken, incorrect, suspicious or offensive, report this job . attach_money attach_money Salary not specified work_outline work_outline Full time position, Permanent position calendar_today calendar_today Closes 17 Mar 2024, 12:00 AM J-18808-Ljbffr