Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. What this opportunity involves: Barkly Square Shopping Centre is a bustling retail destination located in the heart of Brunswick. Our mission is to provide exceptional shopping experiences for our customers while offering a vibrant and dynamic environment for our retailers. We are currently seeking a highly skilled and motivated Administration Manager to join our team and contribute to the continued success of our centre Reporting directly to the Centre Manager, the Administration Manager will be responsible for overseeing and coordinating a variety of administrative tasks to ensure the smooth operation of the shopping centre. This role requires exceptional organizational skills, attention to detail, and the ability to thrive in a fast-paced environment. An overview of the role: Manage reception duties including answering calls, handling customer and tenant inquiries, and taking messagesProcess incoming and outgoing mail items, including courier bookingsMaintain and update key registers for the portfolio of propertiesCoordinate and maintain the Lease Administration process, including collection of necessary documentation and communication with relevant stakeholdersEnter tenant requests into the Helpdesk system and ensure accurate maintenance contract and tenant details are recordedMaintain and update all centre databases, including emergency services, after-hours contracts, and contact listsAssist in managing cleaning and security contractors, ensuring works are authorised and completed as requiredPrepare monthly compliance records and risk reportsReview and process monthly rent roll changes, ensuring accuracy and compliance with relevant leasesOversee the collection of monthly rent and develop effective communication flow with tenants to minimise and control overdue debtCoordinate with the finance team for coding invoices and ensuring timely issuance of outgoings budgets and statementsAssist in legal matters, including meeting with solicitors and managing bank guaranteesEnsure proper cash receipting procedures and compliance with relevant legislation Sound like you? This is what we’re looking for: Proven experience in a similar administration roleExcellent organisational and time management skillsStrong attention to detail and accuracyFamiliarity with property management systems, ideally MRIProficiency in Microsoft Word and ExcelExceptional written and verbal communication skillsAbility to work effectively in a team environmentDemonstrated ability to handle confidential information with discretionResults-driven with a strong focus on delivering excellent customer service What you can expect from us: You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. Interested candidates, please apply following the link below quoting job reference number AFREQ341004