We’re powered by purpose Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we’ve been helping our community live their kind of independence, and today we’re one of Australia's largest and fastest growing healthtech platforms. We have been recognised in AFR’s Fast 100 list, Deloitte’s Tech Fast 50, and won the Australian Growth & Australian Technology Growth Company of the Year Award in 2020 So don’t miss your opportunity to join a thriving scale-up and deliver change to Australia’s care and support sector. As Mable's continues to grow and scale, so does our ambition for the product experience. This role will be as the designer within a cross-functional squad. It will involve design research, workshopping, concept development and validation, UX design and UI execution using our design system. This role can be based from a Sydney or Perth location. Role and Responsibilities Understand current customer challenges and design effective solutions to improve the customer experience. Deliver and take ownership of high-quality UX outcomes within a squad Collaborate with a Product Manager, an Engineering Lead, a Data Lead and a small engineering team to deliver compelling product solutions Comfortably scope and facilitate user research and usability testing to deepen customer understanding and quickly iterate designs to meet our customer's needs better Using our design system, develop wireframes, interactive prototypes, specifications and other design documents to communicate design ideas and intent Be a champion of a lean and human-centred design approach to product development Effectively manage differing priorities, needs and timelines Facilitate workshops with a diversity of stakeholders for input and review of designs Positively contribute to establishing design culture at a scaling tech business What are we looking for Excellent communication skills with the ability to communicate with stakeholders, empathise directly with our customers and drive consensus cross-functionally. Minimum of 3-5 years of professional work within the experience design field, with prominent experience working in product and technology teams. Mastery of Figma and other emergent UX and UI tools. Experience in scoping and conducting user research to rapidly test solutions; with a strong grasp of recruitment approaches and qualitative research tools. Experience in UX strategies and trends across both web and mobile platforms. Ideally have experience in health, well-being, aged care sectors or organisations with a high level of design maturity. Ability to own and influence solutions from scratch and/or improve existing features, all with a user-centred design process. Comfortable in an environment where product solutions are challenged equally by engineering, data, product, and UX and discussed to develop the best outcome for the end user. Experience working directly with developers for the implementation of designs. Comfortable working with a remote team. Our Values We’re Switched On We know our customers because we listen and want to learn. We engage within the community and the sector and always act on insights. We’re Bold We’re ambitious and embrace creativity to solve challenges. We’re here to reshape the industry and back big ideas. We’re One We channel our passion into a positive environment. We welcome diversity and collaborate to make the most of our different skills and ways of thinking. We’re Impactful We work hard to deliver change. We innovate and move fast to make a difference in the sector and people’s lives. Our Benefits Power your career ️ Learn from industry experts, experienced leaders, and on-the-job opportunities. Work away Get a creative boost working overseas for 4 weeks in a rolling 12-month period. Access parental leave Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation. Work with flexibility We’re a hybrid workplace. Collaborate at home or in the office - whatever works for you and your team. Take a floating public holiday ???? Acknowledge a significant day your way with family and friends. Be rewarded Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program. Get paid to take a break ️ Celebrate your birthday, take a wellbeing break, volunteer - access paid leave days for what makes you happy. Inclusion at Mable Mable is an equal opportunity employer. We find excellence in diversity and are committed to creating an inclusive environment for all employees and candidates. People with lived experience of disability or personal experience with the aged care system are strongly encouraged to apply. We’re endorsed by Work180 which showcases our commitment to our policies, flexible working and inclusion practices for women in tech. If this role has stood out to you but you don’t feel like you ‘tick all the boxes’, we strongly encourage you to apply nonetheless. We value diversity across experience and you might well bring something to the Mablehood we are looking for We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant. Where to find us online Careers Page - https://bit.ly/3Mz8Ym1 Glassdoor - https://bit.ly/3z0K328 YouTube - https://bit.ly/34L7DlP Instagram - https://bit.ly/3pgAOXk Facebook - https://bit.ly/3ic6LhQ LinkedIn - https://bit.ly/3ie6Q4U J-18808-Ljbffr