A multinational company dealing in industrial equipment parts is looking to hire a Customer Service Rep to work for Logistic team This role involves the efficient processing, maintenance, and fulfillment of orders within a designated customer portfolio, ensuring timely and accurate deliveries in alignment with customer requirements and adherence to approved payment terms. Electronic interactions with customers are conducted through various portals. Responsibilities: Process customer orders received through multiple channels in compliance with company guidelines. Prepare claims information following established processes. Provide regular order fulfillment updates to customers on all outstanding orders. Generate customer invoices and reconcile outstanding invoices against customer portals. Manage records according to documented procedures. Act as backup for assigned key tasks. Assist in general office activities as needed. Complete required monthly reporting. Fulfill requirements in Talent Central. Participate, as necessary, in stocktakes. Complete mandatory Code of Conduct and other relevant training. Experience: 3 years of office work experience. Proficient in automated accounting systems, with a preference for SAP Intermediate to advanced skills in Excel and Outlook. Intermediate proficiency in Excel and Outlook. This role necessitates a candidate with a solid foundation in office operations, particularly in order processing and customer relationship management. Proficiency in relevant software, meticulous attention to detail, and excellent communication skills are paramount. Adaptability, active participation in team activities, and a commitment to ongoing professional development through training and compliance activities are also crucial for success in this position.