3 month Contract - Eight Mile Plains, QLD MAX Solutions Ltd has been registered as an RTO since 1998. MAX Solutions (0667) delivers a variety of accredited courses ranging from Short Courses up to Certificate III in a number of Training Packages. Due to a recent growth we are seeking a fun, energetic and experienced RTO administration officer to join our Administration team. If you have the passion for the Industry, are motivated and passionate about your work then MAX Solutions wants to hear from you About the role Based in our head office at Eight Miles Plains the role of RTO Administration Officer will perform a range of administration duties that support the RTO. You will be passionate about the whole lifecycle of the student journey, supporting all stages of their training from enquiries/enrolments to their completion. This will include (but not limited to) Taking enquiries and supporting both potentials students and referral agencies Processing of enrolments, Resulting assessments, Processing enrolment amendments and Completions which result in certificate issuances. Attend to phone/email enquiries and responding appropriately within the given timeframes. We are looking for someone who is Driven Has high level of attention to detail and accuracy when processing Shows initiative Ensures quality outcomes are reached. This is a role full of variety and no given day will be the same. About you Minimum of two years working in an Administration and customer service role, (within an RTO in the vocational education and training sector would be advantageous) Experience using Student and Learning Management Systems advantageous A positive can do attitude Willingness to grow and expand A pro-active approach to problem-solving by streamlining processes Exceptional interpersonal and communication skills Sound understanding of Microsoft Office suite Vettrack experience advantageous Applicants must be eligible to work in Australia Current Working with Children Blue Card is required or willingness to obtain one. _________________________________________________________ Next steps- Apply now I f you have a passion for helping people please click "apply" to find out more about the role. If you require an adjustment to the recruitment process for reasons of equal opportunity, please call a member of our Recruitment Team on 07 3727 1306 or email max.recruitmaxsolutions.com.au before you submit your application. _________________________________________________________ Diversity and Inclusion We are proud to hold the Workplace Gender Equality Agency (WGEA) Employer of Choice Citation and be a recognised Disability Confident Company. At MAX, we value diversity – in the backgrounds, ideas, work styles and perspectives of our team. We strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally and linguistically diverse backgrounds to apply. We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being. Our induction and training will provide you with these principles, including having an understanding of children's developmental needs and culturally safe practices. To view the position description click the link below: PD - Training Administrator