Permanent part time position Work in a health-justice partnership Supportive team-oriented environment Generous salary packaging West Heidelberg Community Legal at Banyule Community Health is seeking to recruit a highly motivated and skilled Legal Access and Intake Lead. The Legal Access and Intake Lead will oversee the day-to-day operations of the legal service's access, intake and referral functions and co-ordinate the service's student volunteer program/s. The position is part-time (60 hours per fortnight - negotiable) working at our West Heidelberg site. Your motivation, interpersonal skills, and experience will see you excel in this role as you: Oversee the functions of WHCL front office Co-ordinate the WHCL student volunteer/intern program Assist with internal and external service navigation Contribute to systems improvements What you will need: Excellent customer service skills Demonstrated ability to work in a culturally sensitive and empowering manner with clients and groups from diverse backgrounds who have different abilities and needs Able to handle confidential and sensitive information in a professional manner Demonstrated ability to manage competing demands in a busy office environment Works effectively as a team-member About us West Heidelberg Community Legal Service (WHCLS) is positioned within the Community Wellbeing Team at Banyule Community Health. The WHCLS is a unique fully integrated health justice partnership that is based on the social model of health. This model takes account of a complexity of factors that impact on the health of the community. Access to justice is a critical factor that builds and maintains healthy and resilient individuals and communities. Research also shows that unidentified and or unaddressed legal issues are likely to negatively affect one's life, including their health, social and financial circumstances. For enquiries, call Steph Price on 9450 2029 Please address key selection criteria in your cover letter. Banyule Community Health will be advising you of the applicable mandated vaccinations required for this role. Our workforce is also proudly fully vaccinated for COVID-19. Banyule Community Health is an equal opportunity employer and is committed to ensuring a safe environment for everyone and meets the current Child Safe standards. All applicants must have the right to work in Australia. We warmly encourage people from diverse backgrounds and abilities to apply. J-18808-Ljbffr