The Company Established in 1997, today VAE Group is a Tier 1 building solutions company and one of Australasia largest commercial HVAC companies with over 370 employees and 11 office locations in Australia, New Zealand and Papua New Guinea. Our growth and success are built on providing Smarter HVAC Solutions with a promise of ‘Built in Certainty’ every time. We pride ourselves in trust, integrity and innovative expert staff which together deliver outstanding results and live our brand’s values of Energy – Synergy – Success. Job Description What we offer Flexible & supportive working environment Great team culture – team sports, regular social activities, family friendly Strong Safety Focus Financial Wellness Programs Discounted Private Health Insurance Personal and Professional Development Employee Assistance Program – immediate family included Free parking onsite The Role Reporting to the Business Support Manager and based in Darra, the Service Administrator will be part of a team responsible for general service administration duties, liaising and providing administrative support for the Business Support Manager ensuring smooth functioning of the Service Operation. Some of the key responsibilities will include but not limited to: Provide administrative support to the business as required Ensure accurate reporting and assist with seamless induction processes for new employees Efficient management of invoicing, and customer inquiries in a high-volume environment Administration of key contract KPIs and requirements Collaborate with the Business Support Manager on specific administrative tasks Assist with Deployment functions & overflow calls when required Develop strong relationships with all levels of stakeholders Desired Skills and Experience What makes you stand out We are looking for a candidate who will demonstrate their similar administration experience, an understanding of the challenges of working in a dynamic and fast-growing business, and the following attributes: Exceptional communication skills Exceptional customer service skills Financial competency Attention to details Proficiency in Microsoft Office Suite Exceptional organization skills Exceptional time management Ability to work under pressure Good phone manner Culture Most importantly the candidate will be able to demonstrate how they work within the VAE company values of Energy, Synergy and Success . We are proud of the VAE Group culture and it is key to the company's significant growth & low employee turnover. If you're driven by excellence and dedicated to exceptional service, join us in making a difference and advancing your career. Apply now to become part of our dedicated team at VAE Group Diversity & Inclusion At VAE we commit to building and fostering an inclusive culture that promotes and values diversity. We provide equal opportunities for great people from variety of backgrounds & cultures as we believe our diverse and engaging workforce drives innovation. We’re searching for like-minded people that complement our core principles and company culture. If problem-solving and innovation are motivational to you, a career with VAE Group will provide these opportunities.