Working in the steel industry, this role will support sales and manage the customer base through developing external relationships. About our Client Gybe Consulting are partnering with a proud ASX listed company. This organisation employs over 1500 staff across six business divisions. They are now recognised as one of the key metal distributors in Australasia. The Internal Sales role is responsible for supporting sales related functions. This role will manage the customer base through developing external relationships, coordinating logistics, generating contracts and quotes. This is a supportive role which requires a high level of communication, excellent customer service and attention to detail. Time management skills are crucial to handle the high volume and varied nature of sales enquiries on a daily basis. Role Responsibilities Ensure that client management is guided by a service culture and high service levels are upheld at all times Provide timely and accurate assistance Anticipate and mitigate problems as and when they arise Generate and check quotes to ensure accuracy Maintain accurate customer records in CRM system Ensure all new sales leads received are attended to and added to the sales funnel by the end of the day Personal Attributes Customer Focused Mindset: Ability to build a true understanding of customer requirements and ensure that product recommendations are matched appropriately and “fit for purpose” Outcome Driven: Strong and effective communicator and facilitator who can conduct conversations with customers, external partners and internal functions to deliver to service and product expectations Perception: A proven ability to see the big picture to ensure that the sales team is running smoothly even during periods of high demand Batteries Installed: Displays a natural drive, energy, passion and focus across all aspects of what they do whilst being able to constantly adapt in a changing environment Collaboration Skills: High level of empathy to anticipate the needs and clear obstacles for the direct manager The hiring manager is seeking a candidate who has previous experience within the steel industry What’s On Offer Cohesive and dynamic team with an innovative mindset Strong focus on culture, support and development Competitive salary pending experience