40% off products discount 2 mental health days off per year Long-term job security CUSTOMER SERVICE REPRESENTATIVE & OFFICE ADMINISTRATOR Sydney - Western Sydney Salary - $60k super About the company: Join our globally renowned client, a quality wholesale retailer as their Customer Service Representative. Brands loved by the globe, this is an exciting cannot miss career growth opportunity for the right superstar About the role: This company is seeking a versatile and detail-oriented individual to join their team as a Customer Service Representative & Office Administrator. In this role, you will be responsible for providing exceptional customer service, as well as performing office administration and data entry tasks. Responsibilities: Respond to customer inquiries via phone, email, and respond in a timely and professional manner Resolve customer complaints and issues to ensure customer satisfaction Provide product information and assist customers with placing orders Process returns, refunds, and exchanges according to company policies Collaborate with other departments to resolve customer issues and improve overall customer experience Perform general office administration duties, including managing incoming and outgoing mail, ordering office supplies, and maintaining office cleanliness Assist with data entry tasks, such as updating customer records and inputting sales data into the company database Support other team members and departments as needed About you: Strong communication and interpersonal skills Excellent organisational and multitasking abilities Proficiency in Microsoft Office and data entry software Ability to work in a fast-paced environment and adapt to changing priorities Benefits: You will enjoy partnering with our client as the successful candidate will see the following benefits: Product discount (40% off) free samples Additional mental health days off Supportive and dynamic team Long-term career prospect Growth opportunities & promotions pushed from within If this sounds like you then please send your CV over to jordanmarigoldjivaro.com.au or call 0402 349 662