Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice. We are Real people who are passionate and proud Caring and respectful; and Tenacious problem solvers We are currently looking for a Retail Assistant to join us at our Ballarat Store in a Full Time capacity. About the role You’ll provide great customer service and sell a diverse range of products within our retail department ranging from mobile phones, power tools, gaming consoles, musical instruments and so much more Build long term customer relationships whilst working towards meeting sales targets with your colleagues Successfully negotiate with our loyal customers for win/win solutions Assist customers through researching pricing and features for various stock items to differentiate Cash Converters goods from competitors; and Introduce customers to Cash Converters online if we do not have what they are looking for. About you Previous customer service experience in a similar environment would be preferred but not essential Your natural style will be friendly and welcoming, and you’ll be able to understand our customer’s needs Ability to think on your feet and be a natural problem solver You’ll enjoy getting creative and putting your visionary excellence into merchandising store displays and hot zones; and Willingness to develop skills and knowledge to other areas of Cash Converters stores departments so that you can grow within the business. We will start shortlisting for this position immediately So, keep your phone nearby You could be hearing from us soon.