The Company A leading Australian manufacturer and distributor. Their focus on quality, and a commitment to only hiring the best in the market, has resulted in a culture of high performance. The Role Reporting to the Customer Service Manager, your roles and responsibilities will include the following: Manage and process orders Handle customer inquiries via phone and email Process warranties, claims, and credits Build strong relationships with existing and new customers Liaise with sales and internal teams Skills and Experience Prior experience with processing customer orders is essential Excellent written and verbal communication skills Computer literate – Microsoft Outlook, Microsoft Office (Excel, Word) Experience with an ERP system is essential Administration experience with a customer service focus Company Culture A company that is truly committed to its people, who are passionate about their team members, company, product, and their customers. An industry leader renowned for their innovation, creativity, and commitment. Benefits Enjoy working for an organisation with a collaborative and supportive work culture, with huge career growth and development opportunities. Working close to home in Epping, with a supportive and engaging management team. To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Marc Lock on 03 9948 9499.