Family owned and operated HVAC business, with pride in customer service and quality. Dandenong location Must be highly organised $60k -$70k The Company: This HVAC industry leader is rapidly emerging as a major player. Their dynamic approach and dedication to exceptional service have fueled their growth and success. Consequently, they are now seeking an experienced candidate to join their dedicated and proactive office team as an Administration Assistant. The Role: Working within this crucial role you will be responsible for providing customer service, managing administration processes and assisting in the scheduling and service of work. The Duties: Some of your actual responsibilities will include; Assist the Scheduler to schedule service requests for installations, maintenance and repairs Maintain accurate record of all service jobs, warranty lodging and service. Administration of emails, lodging warranties, printing orders and general data entry. Maintain strong relationships with customers Other administration duties as required. The Requirements: Strong proven experience in a similar role. Interest and experience in trade based industries. Strong computer skills and aptitude. Exceptional attention to detail and ability to multitask effectively. Ability to work within a team and autonomously. Ability to learn quickly and demonstrative problem solving skills. Excellent communication skills.