Administration Officer - Darwin Make a difference at one of Australia’s leading health care providers Generous salary packaging benefits, ongoing professional development and supportive team environment Work Mon to Fri in Darwin Office About the role We are looking for an enthusiastic administrator to join our diverse, compassionate and dedicated team to provide effective and efficient administrative support and customer service in a busy health care setting. Our Administration Officer plays a key role in liaising with staff, clients and their families and ensuring the delivery of exemplary customer service. To assist with answering calls, process invoices via F1 platform, action debtor queries within specified timelines. Key Responsibilities To process area invoices every day so it gets processed on time. To be responsible for organising service centre meeting each month To assist client services officers and coordinators as required, especially with roster changes and notification of changes to clients. To assist with employee administration tasks such as sending Support Worker birthday letters, review follow up. To be responsible for mail collection and distribution within service centre if required. To understand and implement the organisation’s policies and procedures, including WHS practices in relation to self and other employees. To maintain confidentiality of all client and Support Worker information. To undertake other administrative duties as required. What you bring Experience and/or qualifications in the aged/disability or community sector and/or people management expertise in like field; Must have a minimum of 1 years’ experience in administration/office management and the ability to work cohesively as a team member Excellent communication skills both written and verbal Experience in rostering and processing timesheets according to employees contracts. Mentoring skills including experience in motivating, developing and directing people in their role whilst supporting productive working relationships Demonstrated ability to use computers, especially emails, word processing, and the ability to become proficient in the GoldCare software. Demonstrated ability to communicate clearly and effectively on all levels, especially on the telephone and in written communications. Commitment to: the organisation’s philosophy of providing responsive, flexible and customer focused services the values of Calvary – hospitality, healing, stewardship & respect A desire to join a team committed to the care of others in a mission based organisation For further information please contact Kate on calvarycare.org.au About Calvary We are a leading provider of quality, integrated care that puts our patients, residents and clients at the centre of everything we do. Calvary offers flexible careers in clinical, allied health, hospitality, ICT and health administration, mission, leadership, management and more. Founded in Australia in 1885, we’re one of the largest providers of health, aged and community care with over 18,000 staff and volunteers, 14 Public and Private Hospitals, 72 Residential Care and Retirement Communities and 19 Community Care Centres. As an equal opportunity employer, we value diversity and are committed to fostering a workplace that is respectful, welcoming and inclusive where people are supported to draw strengths from their identity, culture and community. We value the integral dignity of each person and we encourage applications from First Nations peoples, people living with a disability, LGBTIQ people, people who have come to Australia as migrants or refugees and veterans. Why work for Calvary? Joining us is your opportunity to learn with purpose and drive positive impact to our community in a stimulating work environment. We offer paid parental leave, salary packaging, career progression, flexible working hours and training and skills development. Calvary is also proud to be recognised as a leader in gender equality. Further details are available here: https://www.calvarycare.org.au/careers/benefits/ If you are looking for a rewarding career in an organisation that supports the community, apply now Please note the following: Only applicants with a valid right to work in Australia will be considered. As part of the application process, you may be required to participate in a health evaluation, which could include face to face assessment and drug and alcohol testing, to ensure your suitability for the role. Calvary has vaccination requirements for all workers. You will also be required to provide evidence of other immunisation as required for your role. Please note we are unable to accept emailed applications or resumes and phone calls from recruitment agencies.