Join a growing novated leasing company as a customer service representative. Retail or hospitality customer service experience welcome This opportunity is a great starting point for anyone who has call centre/retail/hospitality experience that is passionate about delivering great customer outcomes and positive customer experience. This novated leasing fintech company makes owning a car accessible for people from all walks of life. Not only do they enable families to own an income through driving, but they are also on the mission to re-define the future of on-demand driving. The Role: Communicating with our customers and clients to provide support across a variety of different channels - via LiveChat, email and phone. Listen and respond to customers’ needs and concerns, regarding our product offerings and assist with their enquiries Responsible for the identification, handling, and escalation of customer issues as required. About you: Passionate about making the world a better place, delivering an outstanding customer service experience Excellent communication skills - written, spoken, on the phone, and in team face-to-face engagements. “Hit the ground running” attitude - as we are quite agile you will need to learn quickly to keep up with our momentum. Prior Customer Service Experience Benefits: Great company culture Competitive renumeration bonus incentives. APPLY for a confidential career conversation