PRIMARY DETAIL Provide and ensure the highest standard of service to all customers and staff by performing the duties listed below in a highly efficient, effective and professional manner while adhering to all rules, policies and procedures. THE ROLE Engaging customers, new and regulars, in a fast-paced environment Working in a fun team and make sure our customers are happy ones, that have positive things to say about you and their café experience Running daily operation in the venue including coffee making and food prepare. Providing a wide variety of food & beverage on campus. Able to keep eye on food and beverage quality and overview the venue to maintain high stand performance Able to work as role model to your peers. ABOUT YOU Must have minimum 1 - 2 years wait staff experience in a high volume, fast paced café or food and beverage outlet Right attitude - enthusiastic, know how to have fun, personable, the first thing people notice about you is your smile and welcoming energy Customer satisfaction - you'll go above and beyond to get the work done and make sure your customers are HAPPY Understanding of laws as they relate to the organisation HACCP/Food Safety and WHS laws. Able to work rotating 24 hours, 7 days roster, in accordance with business needs and requirements ABOUT US Within UMQ, the Campus Services team operate multiple hospitality & retail venues providing products, services and events to students, staff and community members across the University campus. Our services include managing and operating Café's, Licensed Bar, Vending, Academic Dress, Branded Merchandise and delivering events and activations across campus. Benefits at UMQ Fun and collaborative values-driven culture Access to discounted health insurance Professional development and career progression opportunities Access to the Macquarie University Library (borrowing, printing and data bases) Rostered days off available If you are passionate and experienced, want to work in a fun, friendly and fast paced environment, apply now to start ASAP Note: This position requires a successful Criminal History check How to Apply To be considered for this position, please submit your CV outlining your suitability for the role as part of the online application process. All applicants must have the right to work in Australia. If you're already part of the Macquarie Group (MQ University, UMQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs. Applications Close: 01/03/2024 11:59 PM Diversity and Inclusion Innovation and ingenuity thrive at Macquarie University when diversity, equity and inclusion take centre stage. At the University, we embrace a culture where diversity of background, experience and perspective are fundamental to our success. We do not discriminate on gender identity, age, culture, disability, sexuality, Indigeneity, family and caring responsibilities or religion. See our journey towards leadership in Equity, Diversity and Inclusion in Higher Education. Flexible Work At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, explore our Candidate Resource Hub.