Employment Type: Casual, up to 38 hours per week Location: Bowral Hospital Position Classification: Health and Security Assistant Remuneration: $3 1.02 per annum Requisition ID: REQ465825 Application Close Date: 18/02/2024 Interview Date Range: 21/02/2024 – 28/02/2024 Contact Details: Bronwyn Dubos – 02 4861 0285 | Bronwyn.Duboshealth.nsw.gov.au About the Opportunity Bowral Hospital seeks a dedicated Health and Security Assistant to join our team, where prioritising tasks in high-volume areas and fostering a harmonious team environment are key. The ideal candidate will remain calm and promote safety amidst potentially volatile situations, adeptly de-escalating conflicts to prevent physical restraint while working effectively within a multi-disciplinary care team. Responsibilities include managing unruly behaviour, providing security services in a demanding 24/7 environment, and delivering basic patient care under nursing staff direction. Applicants are encouraged to take initiative and contribute to our innovative care models. Bowral Hospital, located in the Southern Highlands of NSW, offers a blend of rural charm and cosmopolitan amenities, with easy access to major cities and a rich tapestry of industry, arts, and culture. As part of the South West Sydney Local Health District, Bowral Hospital boasts state-of-the-art facilities and a commitment to driving excellence in patient care. Successful candidates will have the opportunity to contribute to our new redevelopment and grow professionally within our dynamic team environment. Join us in shaping the future of healthcare at Bowral Hospital. What You'll be Doing The Health and Security Assistant (HASA) role works as part of a team, in collaboration with other staff, to assist with managing patients and to provide a safe and secure environment for staff, patients and visitors. HASA are also required to assist clinical staff in the care and comfort of patients, and securing the assets of South Western Sydney Local Health District (SWSLHD). Supporting the care delivery team is at the heart of the HASA role. You will provide support to the nursing team in Emergency Department in the delivery of patient care, under the guidance of nursing staff. You will also provide general assistance in the ward environment, cleaning, provide portering for patient transfers around the facility, and you will undertake security related duties as required by the nursing In-Charge and Security Manager. It is expected that HASA provide the highest possible standard of customer service and professionalism at all times. NOTE: HASA, like other NSW Health staff, must contact the police if there is suspected criminal activity on or around a NSW Health premises. HASA staff must not place themselves, or be expected by others to place themselves, at unnecessary risk in carrying out their duties. Where there are concerns about public safety the police should be called. Security Master License Number for SWSLHD: 410572116 Where You'll Be Working Come and join the team environment at Bowral where you are encouraged to take initiative, be creative and contribute to our vision of innovative models of care. The Southern Highlands of NSW is made up of 34 towns and villages, providing both a rural yet cosmopolitan lifestyle of cafes, restaurants and wineries, offering a diverse range of industry, sports, arts and culture, affordable housing, excellent schools, all less than 1.5 hours travel to Sydney, Canberra and the coast. Bowral & District Hospital is part of the South West Sydney Local Health District with strong and established networks to tertiary facilities of Campbelltown and Liverpool. Bowral & District Hospital is a new state of the art hospital - opened in December 2020, with level 3 acute bed facility which provides a wide range of services including 24 hour Emergency Department, 2 Operating Theatres plus a Procedures room, Day Surgery, Endoscopy, Orthopaedics, Ophthalmology, Critical and Coronary Care, Maternity & Paediatrics. The Hospital has established an excellent reputation in the community for its commitment to safe, quality patient care, consumer feedback rating is at an average of 94% satisfaction across all markers. How to Apply To be considered for this position, please ensure you address the selection criteria as thoroughly as possible. Must hold a current Class 1A Security License with the NSW Security Industry 1997 Class 1A, current First Aid Certificate and Current unrestricted Australian drivers licence (P2 Licence Acceptable) subject to obtaining NSW drivers licence within 3 months of appointment. Participation in a 7 day rotating roster that includes weekends, public and school holidays, including morning, afternoon and night shifts. Understanding and willingness to work in a morgue environment. Demonstrated computer literacy at a data entry level as well as ability to operate electronic security systems. Effective written and oral communication skills to communicate with all levels of staff, as well as patients/clients and members of the public. Sound understanding of the application of security techniques including conflict resolution skills, de-escalation and restraint practices. Demonstrated understanding and ability to comply with work health and safety principles, including safe manual handling and infection control. Demonstrated flexibility in taking directions from supervisors and ability to work effectively within a multi-disciplinary team. Need more information? 1) Click here for the Position Description 2) Find out more about applying for this position Additional Information Stepping Up – Close the Gap Stepping Up aims to assist Aboriginal applicants understand how to apply for roles with NSW Health by clarifying the recruitment and onboarding process. If you are an Aboriginal person and wish to obtain more information about applying for a role within South Western Sydney Local Health District, please contact the SWSLHD Aboriginal Workforce Team on SWSLHD-AboriginalWorkforcehealth.nsw.gov.au Workplace Giving Program South Western Sydney Local Health District employees also have the opportunity to make a difference to help those less fortunate. Visit the Workplace Giving Program for more information. Salary Packaging South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details. Transforming Your Experience Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment. To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency. At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of ?? Aboriginal and/or Torres Strait Islander ?? background, people with a disability and people from the L G B T Q I community to apply. All NSW Health workers are required to have completed a primary course of a COVID-19 vaccine which has been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the vaccination course prior to commencement with NSW Health, or provide an approved medical contraindication certificate certifying the worker cannot have any approved COVID-19 vaccines available in NSW. SWSLHD is committed to driving a child safe culture that upholds children and young people’s rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse. 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