Metro gets you where you need to go. Shaping our future to be a world-class, sustainable railway for Melbourne is made possible by our people who make a positive difference to every journey.We strive to reflect the community we serve and support the needs of our people who are critical to our success. With Zero Harm at the foundation of everything we do, we want everyone to get home safely. We act as one team to move Melbourne. About the teamMTMs Registered Training Organisation (RTO) - Metro Academy - currently have an opportunity for an experienced Training Administrator to join us on an initial 12 month contract. Due to growth, there could be potential opportunity for extension. The role is based at our South Kensington Academy directly next to the train station with flexible working arrangements offered once you have completed your on-the-job training. Hours are 7.30am-4pm Monday - Friday. About the role You will provide professional, customer focused administrative support to the Metro Academy team Being the first point of contact for the Metro Academy always offering friendly and responsive service Answering incoming calls and emails, customer enquiries and troubleshooting Provide administrative services to the Metro Academy team to support business functions such as; responding to emails, photocopying, scanning, arranging room bookings and also ensuring that end of day tasks to ensure that our training facility meet our COVID Safe Plan Monitor and maintain consumables and stationary supplies to ensure adequate supplies are available at all time Records management of student records Maintain, and generate reports from various databases to ensure reporting requirements are met including data entry of results and the production of reports in the Learning Management System About you Experience in a similar role within a complex environment Ability to manage, use and maintain administrative systems including record management systems and databases Ability to schedule work priorities to ensure deadlines are strictly adhered to Intermediate skills in Microsoft packages, particularly Excel, Word and Outlook Ability to communicate effectively both verbally & written with all levels of stakeholders. Strong attention to detail, ability to juggle multiple tasks in a timely manner. Ability to work unsupervised High level of accuracy and attention to detail Next stepsIf this role resonates with your values, experience, and career aspirations, join us and get onboard to help move Melbourne Don't meet every single requirement? As an inclusive and diverse workplace, we encourage all applicants to apply.Please note that relevant screening will be conducted as part of the recruitment and selection process. Dependant on the role, these may include criminal history, credit, qualification, and reference checks as well as a pre-employment medical assessment including drug and alcohol screening.Metro is committed to making reasonable adjustments to provide a positive, barrier-free recruitment process for candidates with specific access needs. Candidates who require adjustments are encouraged to declare this in their application, so that the contact person for the position can discuss your needs. Please note: only applications with the right to live and work in Australia will be considered for this position. Shortlisting may commence prior to the closure date.Metro acknowledges the Victorian Traditional Owners of the land on which our rail network operates, the Wurundjeri Woi Wurrung and Bunurong peoples of the Kulin Nation. At Metro, we know that a diverse, equitable, and inclusive company is a more innovative and successful one that reflects the communities we serve. We strive for a workplace where everyone is treated fairly and respectfully. A workplace that provides equitable access to opportunities, resources, and where individuals can bring their whole selves to work. In addition, being recognised and rewarded for their contribution to our collective success. We are committed to fair, equitable and merit-based employment and recruitment practices, and we encourage all interested applicants to apply by Sunday 14th January 2024.Why work at Metro? Work for a multi-award-winning rail operator with rewarding career opportunities that provide you with the support and training to take your career to the next level Be part of an inclusive, diverse, and supportive company made up of various backgrounds, cultures, and experiences. Work-life balance options including flexible working arrangements and 14 weeks paid parental leave, and purchasing up to 4 weeks of additional leave per year All eligible Metro employees receive a free Myki Pass that allows free Public Transport in Victoria. Access to a wide range of corporate discounts including healthcare, fitness, finance, and more.