Full-time Customer Service Officer Epping Home Improvement & Trade sales An exciting opportunity has become available to become part of an Australian-owned retailer, renowned for their quality building and renovation solutions for over 75 years. Their expert staff offer DIY options to consumers as well as trade sales to the building industry. Their staff are passionate about the brand, with a professional approach & dedication to customer service excellence. About The Role Customer interaction via phone, ensuring an outstanding customer service experience. Processing and entering orders with pace and precision. Commitment to continual growth, learning & training. Collaboration with team members, customers and other departments as required. Skills and Experiences Required Previous customer service experience preferred. Computer and data entry skills. Excellent communication and interpersonal skills. A genuine passion for customer experience by working with enthusiasm, energy, and pace. Facilitate a timely response to customer concerns and queries. An eagerness to learn about products and services. Rewards and Benefits Career Growth: Join a company that values and invests in the development of its employees, offering opportunities for career progression. Employee Discounts: Enjoy exclusive discounts. Training and Development: Access ongoing training and development programs to enhance your skills and knowledge. Roster and Salary: Receive a competitive salary package with a flexible roster. Health & Well-being Initiatives: Employee assistance program and well-being support. If you have a passion for providing excellent customer service and are have previous experience in the building and manufacturing industry, we invite you to apply. Recruitment consultant: Jessica Whitaker Job Reference: 199244 To apply online, please click on the apply button. Alternatively, for a confidential discussion, please contact Jessica Whitaker on 0433 857 221 quoting the reference number above, or check out our website for other available positions. www.frontlineretail.com.au