At The Star Entertainment Group, we aim to be Australia’s leading integrated resort company. Our mission is to create fun and memorable experiences for the millions of guests we welcome each year at our trusted destinations. Our properties across Sydney, Brisbane, and the Gold Coast are world-class with many award-winning hotels, restaurants, bars, and entertainment venues. The Star Entertainment Group (TSEG) is an ASX-listed company committed to supporting the communities in which we operate. TSEG will achieve this by leading with integrity and values to enable us to provide entertainment, gaming, and leisure experiences safely, responsibly, and ethically. The role will report to the Senior Manager of Infrastructure & Cloud Management which sits within our IT Operations & Services department and will be responsible for ensuring that the performance obligations of Casinos systems and infrastructure are met. This includes planning, developing, installing, configuring, maintaining, supporting and optimising TSEG network infrastructure and communications links. Key Responsibilities: Generating and compiling reports based on their findings, complete with probable causes and possible solutions to systems availability and performance issues. Communication, analytical and problem-solving skills to help Technical Analysts identify, communicate and resolve systems malfunctions and also make appropriate recommendations in order to maximize the benefit of IT systems and infrastructure investments. Manage and administrate all operating systems and their corresponding or associated software. Support Development staff, Technical and Operations Analysts, and end users to define systems goals, and identify and resolve systems issues. Deploy and maintain firewalls, cryptography systems, and all host security activities. Implement disaster recovery plan for operating systems, databases, networks, servers, and software applications. To be successful in this role you will need: Minimum 5-year exposure to Cisco and Aruba Network solutions (essential). Minimum 2-year exposure to Network load balancing technologies (essential). Minimum 3-year exposure to Network Security services (essential). Minimum 2-year exposure to Network based cloud solutions (essential). Strong technical knowledge of network, PC and platform operating systems and associated hardware infrastructure within an Palo Alto, Cisco, Aruba, Citrix, Microsoft Windows and/or UNIX operations environment. You have held a senior position, you are adept at guiding technical strategies and actively participating in the planning, development, installation, configuration, maintenance, and optimisation of IT solutions. Your method seamlessly integrates strategic management with direct leadership, fostering an environment where teams are motivated to innovate, all while aligning with our business goals. You thrive on being directly involved and navigating new challenges, with a focus on efficiency, security, and performance. Dedicated to harnessing cutting-edge technologies, you consistently contribute value, spearhead transformation, and promote a culture of ongoing enhancement within our organization. What can we offer? Extraordinary growth opportunities personally and professionally Flexible working arrangements 30% Discounts across award winning restaurants and accommodation Lifestyle discounts including gym memberships and dry-cleaning services Complimentary meal on site every day, including hot meals, sandwich bar and more Discounted parking other transport options Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position. Our Culture At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTQI people, Australia’s First Nations Peoples, and people with disabilities. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs. The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI inclusiveness in the workplace. It's your move Make your next move by clicking the link below Advertised: 02 Feb 2024 E. Australia Standard Time Applications close: 03 Mar 2024 E. Australia Standard Time