Sales Support Administrator - Entry level Call Centre & Customer Service Customer Service AU - Sydney Permanent / Full Time 31/1/2024 Up to 4 Wellness days 2 Volunteer days each year Flexible work arrangements/Career progression opportunities Generous discounts and additional monetary benefits WHO WE ARE We are a financial services company that specialises in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. OUR CULTURE You will have the opportunity to thrive in a positive and fun atmosphere where everyone is valued and recognised for their efforts, whilst being a part of an amazing team. SOME OF OUR PERKS INCLUDE Fitness classes and Pilates on site 2 extra wellness days on top of annual leave Fitness passport with access to several gyms and fitness institutions across NSW Social Club A flexible work environment with a fun, vibrant and supportive team that celebrates your success Wellness programs and access to an Employee Assistance Program Ongoing training and development opportunities to take your career to the next level A range of discounts on cars and car servicing, as well as access to salary packaging. AS A NOVATED ORDERS SUPPORT OFFICER YOU WILL… Perform key sales support activities enabling the existing novated leasing order pipeline to be managed efficiently and revenue maintained in pre-existing pipeline. The core responsibility of this role is to ensure that all customers in existing order pipeline are contacted prior to the delivery of their vehicle and updated package summaries based off present day costings. This role is a pathway into a Novated Leasing Sales Consultant role, getting attuned to quoting and discussing novated lease quotes with our customers YOUR DAYS WILL INVOLVE… Contacting customers who have new vehicle orders in pipeline prior to the delivery of the vehicle and providing updated package summary quotes based off present day costs Managing customer queries and objections that arise from updated package summary quotes provided Liaising with the Novated Acquisitions team to provide updates and advice on when final documentation can be issued Create credit applications, quotes and perform any required file checks Perform other administrative activities supporting the overall team efficiency and its ability to achieve targets A LITTLE BIT ABOUT YOU Great attitude Willingness to learn WHAT'S NEXT We'd love to hear from you if you're ready to take on your next challenge at a company that embodies diversity and belonging while also offering work-life balance and career development. We are a proud equal opportunity employer, and welcome everyone to our team. Resumes may be sent and interviews may take place prior to closure date for applications. To give yourself the best chance of selection, please do not leave your application to the application 'close' date. As a pre-requisite to employment, the successful applicant will be required to complete a pre-employment screening. Respectfully, no agencies please.